JA'JUAN
WYCKOFF
***************@*****.***
Maple Heights, OH 44137
Bold Profile
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
PROFESSIONAL SUMMARY
Nestle - C.I.P. Technician
5750 Harper Road, Solon, OH 44139 • 01/2019 - 05/2024 Diamond Shine - Chemical Mixer
1340 E 289th St.,Wickliffe, OH 44092 • 07/2016 - 12/2018 Dependable Transportation - Driver/Operations Manager Maple, Heights, OH 44137 • 10/2013 - 05/2018
WORK HISTORY
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
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Trained new technicians on standard operating procedures, ensuring consistency across the team.
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Performed troubleshooting and diagnosis on malfunctioning equipment.
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Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
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Completed preventive maintenance on machines to enhance production and maintain quality.
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Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
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Established strong working relationships with suppliers, negotiating favorable terms and ensuring the timely delivery of high-quality raw materials.
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Streamlined workflow with effective communication among team members, ensuring smooth operations in a fast-paced environment.
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Optimized resource allocation through careful scheduling of staff shifts based on workload requirements and availability constraints.
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Maintained [Number]% mixing accuracy by closely weighing materials and ingredients.
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• Checked incoming orders and organized new stock. Studied material specifications to accurately mix and prepare car wash product.
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Operated blending and other machinery safely and in conformance with manufacturer instructions.
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SKILLS
• Attention to Detail
• Customer Service
• Works Well Under Pressure
• Multitasking and Organization
• Troubleshooting
• Quality Control
• OSHA Compliance
• Operations Monitoring
• Inventory Management
• Customer Relations
Horizon Science Acad Cleveland
Cleveland, OH • 05/2006
High School Diploma
EDUCATION
The Bob Marley Company - Brand Ambassador
Cleveland, Oh • 11/2013 - 08/2015
Utilized GPS and other navigation tools to plan routes and stay on schedule.
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Delivered goods and products to customer on time and in excellent condition.
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• Coordinated efficient routes to avoid delays and optimize schedules. Provided exceptional customer service, addressing concerns and resolving issues promptly.
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Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
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Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
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Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
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Answered, scheduled, and responded to reservation calls at specific times and locations.
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Supervised operations staff and kept employees compliant with company policies and procedures.
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Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
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Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
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Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
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Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
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Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
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Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
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Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
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