Sales Representative Executive
Resume:
Continued…
Top-performing Sales Representative with proven track record of articulating company offerings via inbound and outbound sales.
Experienced and highly effective sales executive with demonstrated success in optimizing sales and revenue through prospecting, acquiring, and managing new sales opportunities. Proven excellence in initiating outreach with prospects via cold and warm calling and delivering sales presentations to transition potential clients into new customers. Possess a drive to expand customer base and close sales deals with expertise in anticipating client needs and proposing out-of-the-box solutions to enhance customer satisfaction and loyalty. Well-versed in inspiring, leading, and coaching teams toward attainment of defined sales goals.
A transformational leader focused on creating and executing revenue-generating plans to set company apart in competitive markets. Expert in developing and executing new policies while growing market share. Excellent communication skills both in-person and by phone to connect with customers, teams, and other parties involved. Sales Planning & Execution • Revenue Optimization • Customer Service Excellence • New Business Development Customer Acquisition & Retention • Leads Prospecting • Market Research & Analysis • Process Improvement Initiatives Sales Closing • Cost Reduction & Control • Team Building and Motivation • Cross-functional Collaboration Career Highlights
• Maximized customer satisfaction and grew revenue by leading, guiding, and motivating team members to perform beyond expectations in assigned job roles.
• Recognized among the top 10 out of 3K sales associates, maintaining over 18 loans per month, and generating $1.8M+ in monthly revenue.
• Interacted directly with customers throughout all phases of the sales process with a meticulous focus on elevating customer experience, increasing sales, and driving profitability. Professional Experience
Trinity Auto Services • Costa Mesa, CA • 2020 to Present Sales Representative
Solicit business from leads through cold and warm calling. Improve customer satisfaction by assessing needs and suggesting the most suitable product / service which best met their needs. Establish updated knowledge of company's products and services to answer customer queries, handle objections, and surpass customer expectations. Deliver sales presentations to attract potential clients and impulse purchases. Build lucrative relationships with clients and prospects, schedule meetings with potential clients, and fulfill customer requests.
• Consistently earned recognition as Top Sales Representative out of 500 representatives.
• Managed 70 -75 warranties per month vs standard quota of 36 warranties per month.
• Dramatically increased sales growth of 272K per month, up from 140K per month. Mallard Mortgage • Cleveland, OH • 2007 to 2020
Director and Operations Manager
Ensured efficient management of processes through efficient management of 10+ loan officers and 4 loan processors. Set organizational goals by working with sales leadership. Maintained regular communication with senior officials and sales team with a focus on transitioning company projects and realizing sales goals. Developed and executed policies to expand WESLEY HOOPER
Sales Representative
Redlands, Ca 92374
**********@*****.***
WESLEY HOOPER Page 2
company’s presence in market. Ascertained the provision of exceptional service to client for encouraging repeat and referral business.
• Reduced sales expenses by 7% and increased profitability by thoroughly evaluating departmental budget and minimizing unnecessary expenses.
• Facilitated the sales team in consistently achieving and exceeding sales budget and objectives.
• Partnered with management to develop programs to better access profitability. Early Career
Ameriquest Mortgage • Fort Myers Beach, FL
Branch Manager
Oversaw branch operations including 17 loan officers and four processors.
• Responsible for generation of over $17M monthly revenue.
• Led and encouraged each branch to consistently surpass sales and financial objectives.
• Maximized sales skills of new sales associates by leading and training staff about best practices and effective sales techniques aimed at motivating staff toward the attainment of marketing and sales goals.
• Brought in specialized lead generation company to work with sales team to identity customer opportunities. Loan Officer
Analyzed and verified approvals of business along with managing business, real estate, and credit accounts. Developed creditability / reliability in approvals and denials by reviewing loan files and updating account records to enhance accuracy and reduce errors.
• Enabled successful procurement of mortgage accounts through generation of over $1.8M of monthly revenue.
• Achieved top 10 rank out of 3,000 loan officers nationwide as a brand-new associate.
• Efficiently managed an average over 100 business, real estate, and credit accounts on monthly basis.
• Awarded fast track promotion to branch management within first 11 months. Education & Credentials
Bachelor in Political Science Elon University – Burlington, NC Technical Skills: Salesforce Microsoft Office Suite
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