Janeen D. Arostigui
408-***-**** Alternate 408-***-****
**********@*****.***
Excellent organizational skills. Accustomed to working in a fast-paced environment and successfully handling multi-tasking responsibilities, ability to prioritize work to comply with established deadlines. Able to work with little or no supervision on complex office projects.
Proficient in File Maker Pro, Microsoft Office, Internet Explorer, Parrs, Reg Plus, Stentor, E-Consults, Health Connect, Meditech, Cactus, EClinicalWorks, NextTech and various phone systems.
Work Experience
Santa Clara Valley Medical Center September 2022 - Current Health Service Representative
Greet and register patients verifying information in a timely and effective manner, while maintaining a high level of attention to detail with data entry. Good Samaritan Hospital May 2022 - August 2022
Patient Registration
Follow standard admitting procedures including interviewing patients, preparing required admitting/registration to accurately complete registration of patients Santa Clara Valley Medical Center August 2021 - April 2022 Hospital Services Representative
Greet and register patients verifying information in a timely and effective manner, while maintaining a high level of attention to detail with data entry. Process all COVID-19 samples, help open and close COVID testing sites and help keep daily appointment logs for all patients.
California Skin Institute January 2019 – March 2020 Medical Receptionist
Answer multi-line phone system. Schedule patient appointments and visits. Register patient update demographics, provide insurance authorizations, collect copayments and past due account balances.
Peninsula Laser Medical Group July 2017 - August 2018 Medical Back Office & Billing
Post charges and payments, check out patients, schedule appointments, answer incoming calls, process & verify insurance, computer data entry. Good Samaritan Hospital - Medical Staff Office February 2014 - August 2015 Administrative Assistant
General clerical duties, verify MBC, DEA licenses as well as verifying current Professional Medical Liability insurance for providers. Maintain daily/monthly ER call schedules. Process initial and re-initial applications for new and renewing providers. Customer service, medical assistant background, and general administrative functions.
Good Samaritan Hospital - HRC October 2012 -February 2014 Administrative Assistant/Outpatient Scheduler
Provided clerical, billing and receptionist support which included: Answering phones; scheduling patient appointments, general data entry, requesting insurance authorizations, filing patient records. Processing insurance claims, and assisting with general customer, patient questions. Kaiser Permanente July 2002 - June 2012
Medical Assistant/Receptionist
Worked directly with the Chief of the Orthopedic/Podiatry Department scheduling his surgeries; surgery related classes; suture and staple removal of post-op appointments. Provided clerical and receptionist support for several clinical departments which included: Answering telephones; scheduling patient appointments; ordering patient files and x-rays; filing patient records; check patient vitals (blood pressure, temperature, weight, asked general information).
Education
W.A. Wilson High School - Santa Clara, CA June 1995 Silicon Valley College – San Jose, CA June 2002
Awards
Student of The Year May 1995
Valedictorian June 1995