Parts Manager Inventory Control
Resume:
Michael Giammaria
Parts Manager
Oak Park, IL 60301
**********@*****.***
EXPERIENCE
Napleton’s Arlington Heights CDJR
May 2023-May 2024
Encouraging Service Customers to respond to
Manufacturer’s Customer Experience Survey,
Responding to customer’s concerns and complaints
O’Reilly Auto Parts - Parts Counter
October 2021 - February 2023
Fulfilling customer needs online, on the phone, and in person.
Leader Automotive - Parts Manager
February 2016 - March 2018
Chevy-Cadillac Toyota dealership. Dealing with two separate Service Departments, Warranties and Warehouses.
Grossinger Toyota - Parts Manager
Aprill 1995 - February 2016
Learning and taking advantage of Toyota’s Daily Order System by Utilizing Source by Movement Inventory Control.
Saturn of Chicago - Parts Manager
October 1994 - April 1995
Repairing relationships between the Parts Department and various vendors Including the body shop the dealership used for internal and customer work.
McGrath Acura - Parts Manager
February 1991 - March 1994
Joined this organization at a time when their sales and service departments
were excellent. Was able to master a new (to me) computer system and bring the parts department up to their level.
Semersky Enterprises - Parts Manager
September 1979 - February 1991
Survived the crisis Sixty Minutes caused in Audi business in 1986. Was able to support the #2 Sales Department in the nation and an excellent Service
Department.
SKILLS
VWOA, Saturn IBM System 36
Parts Management
Reynolds and Reynolds
Parts Management
ADP Parts Management
Mike Nichols Inventory Control
Honda Parts Management
AWARDS
Member, Porsche Cars North America Parts and Service Subcommittee, 1988-1990
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