CHERYL STORRS
SEATTLE, WA ***** 206-***-**** ********@*****.***
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Inventory Control
Data Entry
Bookkeeping
Supply Management
Expense Reporting
Office Manager, 01/2021 - 09/2023
All Stripes, LLC – Kent, WA
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents. Updated reports, managed accounts, and generated reports for company database. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. Developed and maintained successful relationships with vendors, suppliers and contractors. Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coordinated special projects and managed schedules. Managed compliance to keep organization operating within legal and regulatory guidelines. Reported to senior management on organizational performance and progress toward goals. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Project Coordinator - Commercial Construction, 01/2013 - 12/2020 Venture General Contracting – Seattle, WA
Managed resource estimates, project timeline, project milestones, task dependencies and critical path. Coordinated project activities with vendors and suppliers and maintained relationships. PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Created quality management plan, developed and maintained project documentation and oversaw project design.
Negotiated terms and conditions for customer contracts. Determined risks and created risk-mitigation strategies. Monitored project progress, identified risks and took corrective action as needed. Maintained open communication by presenting regular updates on project status to customers. Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Reported regularly to managers on project budget, progress and technical problems. Self-motivated, with a strong sense of personal responsibility. Proven ability to learn quickly and adapt to new situations. Worked well in a team setting, providing support and guidance. Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines. Demonstrated respect, friendliness and willingness to help wherever needed. Excellent communication skills, both verbal and written. Organized and detail-oriented with a strong work ethic. Adaptable and proficient in learning new concepts quickly and efficiently. Paid attention to detail while completing assignments. Used critical thinking to break down problems, evaluate solutions and make decisions. Warranty Administrator, 05/2011 - 12/2017
Johnson Barrow – Seattle, WA
Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
Processed claim paperwork and followed up on missing information to complete processing. Monitored factory recalls and announcements to stay on top of changes. Maintained detailed service and customer records.
Submitted supporting documents to satisfy criteria required by manufacturer or distributor. Gathered paperwork and contacted customers to book appointments. Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt. Communicated effectively with staff members of operations, finance and clinical departments. Calculated adjustments, premiums and refunds.
Legal Secretary: Legal, 06/1995
EDUCATION
Highline Community College - Kent, WA