Customer Service Patient Care

Jonneisha Lewis

Monroe, LA *****

318-***-**** **************@*****.***

OBJECTIVE

Seeking entry-level opportunity utilizing clerical customer service skills obtained in a fast paced working environment.

SUMMARY OF QUALIFICATIONS

●Answering incoming call and taking messages

●CPR/BLS certified

●Scheduling appointments

●Excellent Communication Skills

●Proficient Computer Skills

●Patient Care

●Perform vital signs including pulse oximetry

EDUCATION AND TRAINING

McCann School of Business and Technology-4.0 GPA, Monroe, LA December 2021

Diploma in Medical Clinical Assistant

Miller-Motte Technical College-3.2 GPA, Monroe, LA November 2024

Associates Degree in Early Childhood Education

RELEVANT EXPERIENCE

Ochsner LSU Health Family Practice Clinic, Monroe, LA October 2021 - December 2021

Medical Clinical Assistant Practicum

●Prepared patients for physician exams

●Monitored & triaged patients before physician visit

●Performed Covid-19 test and finger pricks

●Collected and prepared laboratory specimens

Johnny's Pizza House, West Monroe, LA May 2016 - May 2022

Cashier

●Greeting customers as they enter into business to ensure customer satisfaction

●Answer phones and take customers orders and advising of deals and specials available

●Ensure orders are correct and given out in a timely manner

●Provides a clean work area and ensures everything is clean and organized.

●Collecting payments and giving correct change and applying correct discounts and coupons

Walmart Supercenter, - Personal Shopper West Monroe, LA June 23,2022 - July 2023

●Provide customer service

●Answer customer’s calls and handle complaints

●Pick items customers have ordered online

●Organize orders and place orders together

●Get orders together and bring it out to customers when they arrive to pick them up.

Jack Hayes Elementary, - Cafeteria Specialists

Monroe, LA September 2023- Present

●Take staff & students payments for breakfast and lunch and clear overdue balances or let them pay up

●Put in staff and students numbers into the computer to charge their balances

●Check and make sure staff or students didn’t have over due balances

●Answer phones and help with questions about balances

●Pull up information on computer whenever there are questions about bills to go over with staff or parents.

●Put in new staff and students into the system.

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