Customer Service A Full-Time

Objective: Application for a full-time position as

Highlights of Qualification:

Vast knowledge in general merchandises inventories and stockings

Good communication skills (verbal and written) in English in person or remotely

Demonstrated skills in good customer service relations and dynamic interpersonal skills in conflict resolution and prevention

Ability to work independently and safely, including in the management and operation of equipment and tools

Ability to learn new skills and acquire knowledge in the advancement of work-related tasks

Ability to work within tight schedule and against deadlines

Self-motivated and has the ability to work in a challenging environment

Conversant with regulatory and compliance standards: TSA, HIPAA, OSHA

Work Experience:

May 2022 – Present: Seasonal Cabin Agent, Delta, Atlanta, GA

Cleaning of the plane prior to departure

Prepare the plane sanitarily before departure on a timely basis

2022 – 2024: Full-time Central Supply Coordinator, Vierra Falls Church, VA

Organize the storage and catalog location of supplies and equipment for efficient handling and to prevent deterioration. To identify and understand the company needs, Coordinate with procurement managers, liaising and negotiating contracts with vendors and suppliers, and monitoring the procedures and arrival of supplies.

2017 – 2021: Full-time Tally Clerk/Cashier, One Stop Enterprise, Atlanta, GA

Tallying of delivered merchandises against invoices to ensure accurate accounting

Stocking of shelves with delivered merchandises as needed or scheduled

Perform cashier service during high demand seasons

Auditing of stock at hand to determine items needed to be ordered

Assisted the Store Manager in placing large orders when needed

2017 – Present: Part-time Independent Contractor, Luggage delivery, Courier United LLC, Atlanta, GA

Receipt of airlines missing or delayed luggage and subsequent delivery to customers

Monitor package processing and handling to ensure they are in compliance with TSA regulations

Maintain accounting records of all luggage received and delivered

2009 – 2017: Cable Technician, Madison Telecom (Comcast), Atlanta, GA

Installation of cable, internet, and home security in residential homes of Comcast customers

Troubleshoot and provide technical support/services to Comcast customers

Dec 2005 – 2009: Independent contractor, UPS Supply Chain Solution, Atlanta, GA

Tally inventories of packages and subsequent delivery to customers

Monitoring of claim dashboard for incoming packages assigned to UPS Supply Chain Solution

Monitor package processing and handling to ensure they are in compliance with TSA regulations

Maintenance of accounting records of all packages and deliveries

Aug 2002 – Dec 2005: Loader, Southeast Atlanta Beverage Company, Atlanta, GA

Packaged, loaded, and delivered manufactured beverages to various food chains and individual customers

Maintaining accounting records and inventories of all beverages delivered to customers

July 2000 – Sept 2001: Process Technician, Tensar Corporation, Morrow, GA

Operated processing machinery in the manufacturing of construction fence on a large scale

March 1999 – June 2000: Shipping Assistant, Amriserver, Atlanta, GA

Processed orders (food, condiments, and supplies) upon demand to all fast food chains

Delivered orders to customers in a timely manner

Jan 1998 – Feb 1999: Forklift Operator – Chienshin, Suwannee, GA

Handled and operated heavy forklift machinery to process and load merchandise for shipping and delivery.

Education:

2009 Cable Technician Low Voltage training at COMCAST Corporation

High School Diploma (equipment to GED level), Saint Edwards Secondary School, Freetown, Sierra Leone

Computer Skills:

Microsoft Office: Word, Excel, and PowerPoint.

References:

Available on request

Contact this candidate