Customer Service Post Office

Laurence Hurling

Smyrna, GA

*****************@*****.***

678-***-****

Motivated logistic and distribution specialist, that is organized, dependable and provides excellent customer service. I am a focused individual looking secure a position with a company that will allow me to utilize my proven abilities to assist a company with meeting their goals. Authorized to work in the US for any employer

Work Experience

City Carrier Assistant

US Post Office

July 2019 to Present

• Sort and organize mail packages for distribution

• Process and prepare mail and magazines for relevant deliveries

• Operate approved vehicle to deliver mail or deliver by foot

• Capture signatures to confirm delivery of registered, certified and insured mail

• Assist peers with completion of mail delivery when needed

• Collect and return mail to post office for reconciliation

• Ensure cargo is secured properly, compliant with safety requirements

• Perform vehicle safety checklist, daily

• Assist customer queries/concerns regarding postal regulations and services

• Operate scanner to for confirmation of parcel deliveries, and registered/certified mail

• Ensure all outgoing letters/flats/parcels are placed into appropriate receptacles at post office

• Report unusual circumstances concerning mail delivery

• Work in various weather conditions

• Knowledge of postal laws, regulations and products Warehouse Order Filler

S. P. Richards Co

2010 to 2019

• Ascertain that all products are accounted for and freight is properly loaded on delivery vehicles with 3rd party vendors

• Confirm amount of work orders and types to pick, on a daily basis

• Ensure packages are safely palletized and accurate according to predefined instructions

• Operate RF scanner to ensure inventory accountability

• Assist with keeping warehouse and storage areas clean and maintained

• Verify packages are prepared and ready for pickup to ensure customer satisfaction Route Sales Driver

UPS Processor

2007 to 2010

• Inventory, organize and prepare warehouse materials for delivery

• Ascertain that all materials are stacked safely on delivery vehicles

• Load/unload materials quickly, efficiently and safely

• Ensure accuracy of the delivery of signs, graphics and supplies in a timely manner to ensure customer satisfaction

• Collect, organize and submit invoices from sales route for processing EQUIPMENT CERTIFICATIONS

Pro Master and 2-ton truck

LLV

Electric forklift

Stand up forklift

Propane forklift

Standard pallet jack

Education

Associates Degree in Fine Arts

Union County College - Plainfield, NJ

Gwinnett College - Lilburn, GA

Skills

• Careful attention to detail

• Ability to prioritize and manage competing demands

• Exceptional accuracy and organizational skills

• Self-motivated and deadline-driven

• Proven ability to work in a fast-paced environment

• Understanding of company policies relating to work procedures

• Commercial driving

• Warehouse experience

• Forklift

• Sales

• Basic math

• Driving

• Load & unload

• Heavy lifting

• Customer service

• Supply chain

• Freight

• Negotiation

• Computer skills

• Communication skills

• Stocking

• Organizational skills

• Analysis skills

• Packaging

• Warehouse supervisor experience

• Service writing

• Leadership

• Supervising experience

Certifications and Licenses

Non-CDL Class C

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