Customer Service Inside Sales
Resume:
OBJE CT I VE
I am a resolute individual with extensive
experience in assisting individuals with any
needs. I am a solid collaborator with an
upbeat cheerful outlook and proven skills
in establishing rapport with clients.
Motivated to maintain customer service
satisfaction and contribute to company
success. I am articulate, enthusiastic and
result oriented with a demonstrated
passion for building friendships while
cultivating partnerships and growth in
business.
Karina Abreu
I am very passionate about working in logistics. I have gained many skills in business and extensive knowledge of the field. Working in the freight industry for about 5 years has helped me better understand customer satisfaction, become an exceptional salesperson providing customers with competitive pricing as well as significant gains for the companies I previously worked for. I build trust with clients by offering them the best possible offers without sacrificing great service. CONTACT
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E DU CAT I ON
Kean Unive r sit y
09 / 2019 – 05 / 2023
Union County College
09 / 2014 – 12 / 2016
S K ILLS
Microsoft Office
Bilingual
Dispatching
Sales
Customer Services
Problem Solving
Team player
E X P E R I E NCE
T MX INTERMODAL -INSIDE SALES/ CUSTOMER SERVICE
04/2024 -Present
At TMX I am part of the Inside Sales team and Customer Service, I schedule meetings to introduce new customers to our services, provide rates, and updates on current shipments we are handling for them. I also schedule freight to be picked up/ delivered based on ERD/ETA.
T E LE X EXPRESS- DISPATCHER
11/2020–04/2024
Working at Telex Express I have learned many new abilities such as managing Excel, dispatching, learning about the freight industry including export, import and maritime shipping LTL, and FTL services. LINDE N PUBLIC SCHOOLS- TEACHER
09/2018–11/2020
As a teacher I grew as a person. I learned empathy, respect, love, and patience. Being around children embraces caring and loving children along with the effort to teach self-love, respect, organizational skills and creating a safe learning environment for both children and adults.
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