Baton Rouge Premier Customer
Resume:
PROFESSIONAL
SUMMARY
SKILLS
WORK HISTORY
O-
Johnnie Spears
@ Baton Rouge, LA 70805 &2-225*******
* ****************@*****.***
© With a proven track record at Amazon for fostering premier customer satisfaction
and collaboration, excel in policy analysis and cross-cultural collaboration. As a
seasoned leader, I've driven team productivity and safety, achieving high
customer satisfaction levels. My expertise spans operational management and
research, underpinned by a can-do attitude and effective communication.
+ Demonstrations + Cross-cultural collaboration
+ Policy analysis + Research and analysis
AMBASSADOR 11/2022 to CURRENT
‘Amazon Baton Rouge, LA
+ Promoted good customer relations and premier customer satisfaction by
demonstrating friendly demeanor and can-do attitude,
+ Greeted customers and clients to create welcoming atmosphere.
+ Assisted team with operational policies and procedures to drive services.
+ Built relationships with key stakeholders, fostering collaboration and
understanding between organization and community.
OWNER/OPERATOR TRUCK DRIVER 08/2010 to CURRENT
Jay's Lawn & Landscaping Baton Rouge, LA
+ Managed day-to-day business operations.
+ Operated with safety and skill to avoid accidents and delays.
+ Maintained compliance with weight limits, safety regulations, and
transportation laws through diligent record-keeping and inspections.
+ Maintained daily, legible DOT log book and submitted corresponding
documents.
CREW LEADER 03/2012 to 12/2017
TB Enterprise Baton Rouge, LA
+ Trained employees in time management and proper ways to complete job
duties.
+ Maintained a safe working environment by enforcing strict adherence to
safety guidelines and promptly addressing potential hazards,
+ Monitored team members to verify work quality and address concerns.
+ Served as the primary point of contact between crew members and upper
management, relaying important information as necessary.
SUPERVISOR OF OPERATIONS 01/2000 to 08/2010
Spears A/c Baton Rouge, LA
+ Evaluated staff performance regularly, offering constructive feedback
designed to promote growth within their roles.
+ Managed scheduling and workload distribution, maximizing productivity
without overwhelming team members or compromising quality of work.
+ Achieved high levels of customer satisfaction with consistent attention to
detail and effective communication skills,
+ Established clear expectations for team members, fostering a positive work
environment through open communication and accountability.
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