Project Management Client Services
Resume:
MAGGIE GRAHN
C O N T A C T
*********@*****.***
linkedin.com/in/maggiegrahn
E D U C A T I O N
Siena College, Class of 2013
Bachelor of Arts
Communications Minor
Study Abroad & Internship
Florence, Italy
Summer 2012
S K I L L S
PROFESSIONAL
Brand Management
Business Relations
Client Services
Creative Development
Merchandising
Organizational Skills
Product/Project Management
Sales Analysis
Time Management
Trend Research
Verbal & Written Communication
TECHNICAL
Google Suite
Microsoft Office
Microsoft Teams
PLM systems
QuickBooks
P R O F I L E
Adept individual with an analytical and creative background, looking to expand and grow in my career. Determined and experienced with the ability to work professionally and creatively to increase business sales and opportunities through client presentations, effective communication and excellent time management.
E X P E R I E N C E
Senior Production Associate
Steve Madden, Dolce Vita brand // New York, NY // April 2022-present
● Work cross functionally with design and sales teams to meet all customer needs, calendar deadlines and sales goals
● Review product to ensure it meets the design aesthetic, quality standards and brand vision
● Communicate with customers to maintain product and order alignment and nurture relationships
● Initiate trend and competitor research to stay current with emerging trends and identity new opportunities
● Lead communication with internal teams, China office and factories to confirm all product information, order details and deliverables can be met
● Prepare and present all order reports to sales and finance to meet monthly and quarterly goals
● Report to the VP of sales, collectively bringing in $100 million yearly Production Manager
Town & Country Living //New York, NY// January 2021-April 2022
● Responsible for end-to-end project management
● Primary point of contact and operations liaison between all cross functional US based teams, China office and factories abroad
● Issued and communicated assortment information to our overseas partners to confirm all points of the order on hand
● Lead weekly account meetings to review current timelines and ensure all cross-functional teams are on schedule with department deliverables
● Prepared and analyzed weekly reports to identify any delivery issues as it relates to factory and customer delivery delays
● Reported to the VP of Production, managed $100+ million per year in delivery of goods Executive Assistant
G&B Auto Body // Nanuet, NY // January 2019-January 2021
● Created and managed expense reports, budgets and organization systems.
● Communicated with insurance companies and customers to ensure timely and correct processes.
● Handled all billing, invoices and documents that pertains to the company and all customers. Senior Merchandiser
Capelli Inc. // New York, NY // July 2013-December 2018
● Managed timelines, worked with cross-functional teams to ensure project and client success.
● Maintained daily contact with all vendors/suppliers and factories regarding pricing, product development and sourced materials.
● Analyzed current sales and identified new opportunities per client to reach sales goals and maintain budget.
● Provided extensive support in sales, production and business areas to key accounts.
● Anticipated consumer buying patterns to create a purchase/inventory plan and manage product assortment.
● Collaborated with the art department on new carding, packaging and displays.
● Presented new product assortment, trends and concepts to buyers and management.
● Re-branded existing and established new brands to evolve with the current demands and trends.
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