Customer Service Accounts Receivable

Paige Pelham

Summerville, SC

Authorized to work in the US for any employer

Work Experience

Scheduling Administrator

Builders First Source / Pro Build-Summerville, SC

October 2021 to April 2022

Schedule technicians for warranty and service repairs. Daily contact with builders and contractors for inspections. Tracking shipments of building materials.

Requesting quotes for purchase orders.

Providing estimates for work to be performed.

Dispatcher/Customer Service

Carolina Appliance Repair-Goose Creek, SC

July 2019 to March 2020

• Booked appointments

• Kept records of customer complaints

• Handled emails, inbound calls, and outbound calls

• Provided assistance to clients

• Answered phone and assisted customers with changes

• Assisted customers in person

• Created customer appointments

Accounting Assistant

C2G LTD-Summerville, SC

September 2015 to June 2016

Billing for Preventative Maintenance for Government contracts for all 50 States. Scheduling technicians at military bases for the Preventative Maintenance. Inside Sales Coordinator/ Accounts Receivable & Billing Big Red Inc

January 2011 to February 2014

Daily worksheets for mechanics.

Post labor hours from daily worksheets from mechanics. Open Work orders for work to be performed (Road & Shop) Invoice chargeable work orders to be billed.

Close internal work orders

Prep and submit warranty work orders.

Daily contact with salesman about pricing, machine availability and payment status. Keep daily track of movement and update the machine availability. Enter interchanges into spreadsheet.

Process paper work from salesman for rentals.

Set up rental machine pick up and returns.

Provide quotes for machine sales and bill rental and machines. Collections for past due accounts

Account Receivables

Education

High school or equivalent

Miller-Motte Technical College

July 2006 to July 2008

Trident Technical College

May 1994 to August 1997

Summerville High School

August 1991 to June 1994

Skills

• Administrative Assistant (10+ years)

• Outlook (10+ years)

• Payroll (10+ years)

• Accounts Payable (6 years)

• Receptionist (10+ years)

• Customer Service (10+ years)

• Customer Care (10+ years)

• CSR (10+ years)

• Customer Support (10+ years)

• Accounting (10+ years)

• Maintenance (10+ years)

• Microsoft Office (10+ years)

• Human resources (5 years)

• English

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Time management

Assessments

Customer focus & orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Medical receptionist skills — Proficient

August 2021

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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