Front Office Administrative Assistant
Resume:
Rayahn Webb
Hesperia, CA *****
******.******@*****.***
Authorized to work in the US for any employer
Work Experience
Full Time Student
Victor Valley College-Victorville, CA
January 2022 to Present
• Stayed up-to-date with the latest research findings in psychology through continuous professional development activities
• Collaborated with community organizations to provide outreach services aimed at promoting mental health awareness and education
• Supervised graduate students during their clinical practicum placements by providing guidance, feedback, and support
Administrative Assistant
DR. MIKE'S WALK-IN CLINIC-Victorville, CA
May 2022 to December 2022
• Help Perform Data Analytics to ensure that patients are in compliance with health goals
• Front office staff, Lab, back office, clients etc. for greater patient engagement solutions
• Utilizing programs such as Healthcare Effectiveness Data and Information Set (HEDIS), Pay for Performance (P4P), Chronic Care Management (CCM) tracking and reporting
• Assists with enhancing patient flow and bridging communications between front office and clinical staff
• Maintain monthly/daily logs
• Prepare equipment to efficiently collect body fluids
• Maintain inventories and re-order as necessary
Patient Service Representative
Radnet Radiology-Apple Valley, CA
February 2021 to February 2022
• Answer phones and greet incoming patients and visitors.
• Perform patient registration and insurance verification, and collect co-pays.
• Guide patients through sometimes difficult process by kindly talking them through the steps and answering their questions and concerns.
• Coordinate with office staff for timely care of patients.
• Cross-train and help as needed in other departments (i.e. scheduling, medical records, etc.).
• Participate in various projects and/or meetings, and complete other tasks as assigned by management. Aria Medical Billing
Medical Biller and Coder Aria Medical Billing-Apple Valley, CA October 2020 to February 2021
• Corresponded with insurance companies to find out why claims have been denied.
• Updated any ICD 10 codes or CPT cods to fix the problem on a claim if needed.
• Created claims or encounters with perfection using the correct ICD and CPT codes given.
• Created also updated profiles for patients DI's using the information and properly using data entry skills. Education
Associate's degree in Psychology
Victor Valley College - Victorville, CA
January 2022 to Present
Trade school in Medical Office Administration
San Joaquin Valley College - Hesperia, CA
February 2020 to October 2020
Skills
• Word
• Contacted patients to inform them about their insurance advising them to either pay or have new insurance card.
• Medical Coding
• English
• Type 54 WPM
• Customer service
• Organizational skills
• Administrative support
• Customer service
• Medical Terminology
• Answering phone
• Accounts Receivable
• Updated ledger on patients.
• ICD Coding
• Knowledge on the EHR/EMR Externship Experience Dr. Michael Fanous Victorville, CA Front Office Assistant/Billing 09/2020
• Scheduled patient appointments and created new patient charts.
• Medical Insurance Billing
• Medical office experience
• Medical receptionist
• Documentation review
• CPT, HCPCS & ICD-10-CM Coding
• Employee training
• Phone etiquette
• Collected information from the superbill to get ICD-10 codes to create a claim
• Verified patient insurance and followed up claim's status and collections.
• Time management
• Filed and sorted patient charts and physician's documents.
• Medicare
• Insurance Verification
• Documentation control
• Appointment Scheduling
• Managing Medical Records
• Obtained insurance contracts and credentials for new physician.
• Anatomy Knowledge
• Microsoft Office
• Excel
Certifications and Licenses
Medical Coding Certification
Driver's License
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