All Shifts Customer Service

Katrina Barraza

*** * ******* ****, *******, CA *2805

*.************@*****.*** • 657-***-****

Skills

●Consistently arrived on time for all shifts and meetings, demonstrating strong reliability and commitment to deadlines.

●Consistently delivered high-quality work and met project deadlines, earning a reputation for dependability among team members.

●Kept work areas tidy and well-structured, enhancing productivity and safety for the team.

●Carefully reviewed work for accuracy and precision, minimizing errors and ensuring high-quality results.

●Thrived in fast-paced environments, consistently meeting tight deadlines without compromising quality.

Functional Area of Expertise

Housekeeping

●Executed daily cleaning routines by dusting, sweeping, mopping, and vacuuming various areas to maintain a high standard of cleanliness throughout the facility.

●Sanitized and disinfected bathrooms, kitchens, and common areas, ensuring compliance with health and safety regulations to promote a hygienic environment.

●Laundered linens and towels by washing, drying, folding, and restocking, contributing to guest satisfaction and operational efficiency.

●Performed detailed room inspections to identify maintenance issues, ensuring all equipment and furnishings were in good condition and reporting any necessary repairs.

●Organized and restocked cleaning supplies and equipment, maintaining inventory levels to ensure readiness for daily tasks.

●Provided exceptional customer service by responding to guest requests and inquiries promptly and courteously, enhancing the overall guest experience.

●Assisted in training new staff members on cleaning protocols, safety procedures, and the proper use of equipment to uphold operational standards.

●Implemented eco-friendly cleaning practices by utilizing green products and techniques, contributing to sustainability initiatives within the facility.

●Coordinated with management to develop and refine cleaning schedules, optimizing workflow and ensuring all areas were attended to efficiently.

●Handled special cleaning projects such as deep cleans and seasonal maintenance tasks, demonstrating versatility and commitment to quality

Employment History

In-Home Caretaker, Santa Ana, CA April 2009-March 2024

Caregiver, Long Beach, CA March 2021-November 2021

Bakery Associate, Cypress, CA February 2016-June 2016

Stocker, Anaheim, CA September 2015-December 2015

Education and Professional Development

Certification in Job Readiness and Professional Development 2024

Chrysalis, Anaheim, CA

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