JOSHUA
OSBORNE
****************@*****.***
Washington, IN 47501
Bold Profile
Proven Maintenance Technician with a track record of enhancing operational efficiency and customer satisfaction at PTI through expert equipment repair and preventive maintenance. Skilled in mechanical troubleshooting and problem- solving, complemented by strong critical thinking and clear communication abilities. Achieved significant reductions in equipment downtime, demonstrating a commitment to excellence and continuous learning. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Maintenance position. Ready to help team achieve company goals. PROFESSIONAL SUMMARY
Leroy's Tavern - Kitchen Manager
2659 Mt. Vernon Ave Evansville IN 47712 • 02/2024 - Current APR Plastics INC. - Shipping and Receiving Lead
3350 Claremont Ave. Evansville IN 47712 • 09/2023 - 06/2024 WORK HISTORY
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
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• Checked and tested foods to verify quality and temperature. Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
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Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
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Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
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Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
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Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
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Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
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Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
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Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
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Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
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Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
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Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
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Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
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Stacked and stored pallets at end of shift to keep warehouse clean and organized.
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SKILLS
• Preventive Maintenance
• Problem solving ability
• Building Maintenance
• Mechanical Troubleshooting
• Parts Replacement
• Equipment Installation
• Equipment Repair
• Drywall Repair
• Painting
• Plumbing Repairs
• Apartment Maintenance
• Groundskeeping
• Residential construction
• Roofing
• General Plumbing
PSC - Fork Lift Operator
900 E. Virginia St. Evansville In 47711 • 01/2023 - 03/2023 McDonald's - Maintenance Technician
999 E. Mt. Pleasant Rd Evansville In 47725 • 03/2022 - 08/2022
• Pulled, verified, and packaged items for shipment. Orchestrated routing by producing accurate shipping documentation and package labels.
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Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
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Implemented safety protocols for warehouse staff, reducing workplace accidents and promoting a safe work environment.
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Organized storage areas to optimize materials movements and minimize labor hours.
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Conducted regular audits of inventory levels to maintain accuracy and prevent stockouts or overstock situations.
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Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
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Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
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Trained new team members on company policies and procedures, fostering a positive work culture within the department.
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Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
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Unloaded materials and goods at designated locations for best project availability.
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Operated forklift in compliance with OSHA guidelines and organizational policies.
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Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
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Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
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Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
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Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
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Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
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Collaborated with team members to complete tasks quickly and increase overall productivity.
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Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
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• Operated varied hand and power tools to complete repairs. Used problem-solving skills to alleviate issues efficiently with minimal supervision.
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• Troubleshot equipment breakdowns and performed preventive maintenance. Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
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• Followed safety protocols to minimize workplace accidents.
• Inspected and maintained equipment to keep items in top working condition. Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
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Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
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Extreme Clean - Industrial Cleaner
Evansville, IN • 01/2022 - 05/2022
Kinko Logistics - Forklift Operator
Mount Vernon, IN • 01/2019 - 03/2020
Deli Muze - Independent Contractor
Evansville, IN • 04/2018 - 01/2019
Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
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Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
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Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
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Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
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Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
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Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.
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Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
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Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
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Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
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Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
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Unloaded materials and goods at designated locations for best project availability.
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Operated forklift in compliance with OSHA guidelines and organizational policies.
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Transported goods between warehouse locations according to shipment and storage needs.
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Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
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• Unloaded and stacked materials by raising and lowering lifting devices. Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
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Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
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Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
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Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
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Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
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• Consulted with customers to assess needs and propose optimal solutions. Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
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Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
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Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
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Nunn Milling - Lead Warehouse Manager
Evansville, IN • 02/2015 - 03/2018
PTI - Maintenance Technician
Evansville, IN • 01/2009 - 12/2013
Took initiative in seeking feedback from clients after project completion to ensure satisfaction and gather insights for future engagements.
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• Accomplished multiple tasks within established timeframes. Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
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Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
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• Cross-trained existing employees to maximize team agility and performance. Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
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Achieved departmental goals by developing and executing strategic plans and performance metrics.
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Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
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• Operated varied hand and power tools to complete repairs. Used problem-solving skills to alleviate issues efficiently with minimal supervision.
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Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
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• Followed safety protocols to minimize workplace accidents. Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
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Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
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Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
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