MELIENA MANGROO
****N N **th St, Allentown PA ***04, Allentown, Pennsylvania, 18104, US 347-***-**** **********@*****.*** CPR/AED
Medication administration assistance certified Home Health Aide (HHA) Hard worker Great employee On time Expert in all aspects of the insurance sales cycle, including prospecting and follow-up. Effective at managing phone calls, emails, letters, and in-person requests for assistance while adhering to email laters regulations and department guidelines. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the Akumin Inc
Experience working Remote
Knowledge in EHR (Electronic
Health Records)
ICD-9, ICD-10-CM, CPT,
HCPCS knowledgeable
Patient Scheduling/
Clinical documentation
Medical terminology
Analytic/Technical
Leadership
Organized multitasker
Patient Care/First aid and safety
Data entry
Insurance Specialist /
Authorizations
Knowledge of how to
accurately and efficiently complete affidavits and other requested legal questions provided by Attorneys and/or record Companies
EXPERIENCE
Knowledge of HMO, PPO, Government, Work Comp, LOP and PIP Insurances; Articulate, professional, excellent customer service skills; Verbal and written communication skills
Reliable, flexible and motivated;
Familiarity with current software packages such as Microsoft Word, Excel, Outlook, Vision on Demand, Centricity, Healthpac and FUJI RIS, MERGE RIS
Acceptable job performance including completion of job responsibilities as well as compliant with the policies, procedures, rules and regulations High School 2015
Port Richmond High School NY
Insurance Verification Coordinator May, 2021 to June, 2023 Akumin Inc Allentown, PA
Maintain accurate, timely and thorough documentation regarding verification and account activity; this includes pre-cert notes and task icon notes for any pending Thorough knowledge and understanding of medical insurance and how to obtain information from insurance companies Responsible for handling inbound/outbound calls regarding eligibility or authorization Maintain confidentiality of company, client and patient information Assist in compiling and updating reference guides for different carriers Monitor assigned daily worklist and email group to ensure no requests are missed Foster communication between verification dept and imaging facilities to help improve workflow and quickly resolve any issues Any other job duties assigned by Management/Supervisor Medical Records Representative Medical Records request for imaging services
Mail process and check daily
Invoice subpoenas as well as process payments via check or card Experience with a high volume of inbound and outbound calls Process medical record requests from insurance companies, and attorneys. Documenting information using two computer monitors along with multiple applications. Proficient in Microsoft Office (including Word and Excel) Responded to emails requesting records,billing, invoices and affidavits Data entry into patient accounts
PROFESSIONAL SUMMARY
SKILLS
EDUCATION
WORK HISTORY
Home Health Assistant March, 2019 to January, 2020 Right at Home & Bayada Home Health Aide (HHA Bethlehem, PA Assisted disabled clients to facilitate independence and well-being Monitored progress, documented status changes in relation to client's overall care Supervised and assistance of clients of high fall risk, daily activities Maintained a clean, safe, and well-organized patient environment Engaged patients with games, crafts, cooking, music, and reading Assisted with daily living skills such as bathing, dressing, hygiene, and grooming Followed infectious control procedures
Experienced with patients with Diabetes, Dementia, and Alzheimer's disease Homemaker and companion service provided to clients Transported clients to appointments, errands, and activities Prepared meals and snacks
Provided care in group homes settings, day service programs, and client homes Picker February, 2018 to January, 2019
Amazon- Fulfillment Associate Staten Island, NY
Operated carts, dollies, hand trucks, order pickers, and other equipment to move large quantities of merchandise, operate powered industrial equipment (PIT) Process, package, and ship orders accurately
Organized stocks and maintain inventory
Inspected products for defects and damages and examine ingoing and outgoing shipments Received, unload, and placed incoming inventory items appropriately Operated robots using a double monitor computer
Damage out products using a laptop to process new orders