Medical Assistant Front Desk

Katherine Perez

Pasadena CA • 213-***-**** • *****************@*****.***

rofessional Summary

easoned Medical Assistant with a proven track record at East W est Eye Institute, adept in inventory management and delivering patient-focused care. Excelled in procedure assistance and HIP AA ompliance, enhancing patient scheduling efficiency by 30%. Skilled in both direct and indirect patient are, demonstrating exceptional medical terminology knowledge and a compassionate approach to atient interactions.

kills

• Inventory Management

• Patient-focused care

• Procedure Assistance

• Indirect Patient Care

• Medical Terminology

• Patient Scheduling

• Phlebotomy

• HIPAA Compliance

• Medical billing and coding

Work History

Medical Assistant, 05/2024 to Current

East West Eye Institute – Torrance, United States

Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

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• Obtained client medical history, medication information, symptoms, and allergies.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

• Sanitized, restocked, and organized exam rooms and medical equipment.

• Assisted with dilating patients or using eye medications when directed by optometrist. Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.

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Front Desk Receptionist, 10/2016 to 08/2022

Retina Institute Of California – Pasadena, United States

• Resolved customer issues quickly and notified supervisor immediately when problems escalated.

• Collected room deposits, fees, and payments.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Maintained confidentiality of sensitive data to protect customer and business information.

• Scheduled, coordinated and confirmed appointments and meetings. Caregiver, 10/2013 to 08/2016

IHSS Adult Services Program – Panorama City, United States Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

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• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

• Transported individuals to events and activities, medical appointments, and shopping trips. Education

06/1998

United Education Institute - Huntington Park, CA

Certifications

• CMA - Certified Medical Assistant

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