R E Food Safety

S T O R M I E

S E R V E R / T R A I N E R

C O N T A C T

■ PHONE: 801-***-****

EMAIL:

stormiemcaffee@icloud.com

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■ ADDRESS: Bountiful, Utah 84010

P R O F E S S I O N A L

S U M M A R Y

Energetically led server training at

Pats BBQ, enhancing team

performance and guest satisfaction

through expert guidance and strong

leadership. Mastered multitasking and

safe food handling, significantly

improving service quality. Known for

exceptional problem-solving and

active listening, I consistently elevated

dining experiences, demonstrating

profound wine pairing knowledge and

time management skills.

R E F E R E N C E S

References available upon request

2022.06 - 2024.05

2020.07 - 2022.04

2017.03 - 2019.10

E X P E R I E N C E

Lead Server Trainer

Pats BBQ, Salt Lake City, Utah

Server

Elevation 486, Twin Falls, Idaho

Server Shift Leader

Chilis, Murray, Utah

Provided effective training and guidance to new servers, ensuring a smooth onboarding process.

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Displayed strong leadership qualities while motivating team members towards achieving goals.

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Monitored food quality and presentation standards to maximize guest satisfaction with food and service.

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Followed food safety standards and systems to reduce food contamination.

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Prioritized multiple tasks in dynamic environment and stayed calm and composed.

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Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons.

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Exhibited proficiency in greeting guests, taking reservations, seating patrons, answering inquiries and providing information about the restaurant's offerings.

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Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.

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Provided superior quality service to ensure highest satisfaction levels among guests.

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■ Memorized menu to help diners make informed meal choices. Displayed exceptional multitasking abilities while serving multiple tables simultaneously.

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Proficiently answered questions regarding wine selection and pairing suggestions for customers' meals.

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Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.

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Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

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Provided exceptional customer service throughout entire meal experience from ordering until payment was received.

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Trained new hires on proper serving etiquette, menu items, and safety procedures.

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M C A F F E E

Coordinated with kitchen staff to ensure prompt delivery of food orders.

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Organized monthly employee meetings to discuss upcoming changes or improvements within the restaurant environment.

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Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.

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Demonstrated strong leadership skills by managing a team of servers in a high-volume restaurant setting.

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Inspected menus to ensure accuracy of pricing and descriptions prior to printing new editions.

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Suggested additional items to customers to increase restaurant sales.

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Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages.

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Jun 2003

E D U C A T I O N

Salt Lake Community College, Salt Lake

City

C.N.A: Health Occupations

S K I L L S

Multitasking

Food Safety Compliance

New employee mentoring

Wine pairing

Upselling strategies

Problem-Solving

Alcohol Regulations

C E R T I F I C A T I O N S

Food Handlers

Sips & tips

L A N G U A G E S

Spanish

Intermediate

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Contact this candidate