Customer Service Operations Manager
Resume:
Philip Reed
Elberta, AL ****0
***********@*****.***
PROFESSIONAL SUMMARY
Motivated business professional with a track record of profitable operation and talent for providing personalized customer service.
Flexible and versatile with excellent team building skills. Excels at leadership, customer relations, marketing and project management
EXPERIENCE
Sweat Tire, Baldwin Cty, AL — Management
Culver’s, Foley, AL — Management
Blade Construction, Foley, AL — Equipment Operator
Mavis Discount Tire, Foley, AL — Operations MAnager
Crowder Gulf, Foley, AL — Foreman
Hammurabi, New Orleans, LA — Assistant Foreman
Amtex Furniture, Elberta, AL — Owner
National Marketing Services, Dallas TX — Marketing Specialist Supervisor
Mark Group Health Plans, Arlington, TX — Sales, Management, Marketing
Mutual of Omaha, Arlington, TX — Sales, Management, Marketing
Reliable Life, Ft Worth, TX — Sales, Management, Marketing
Racetrac Petroleum, Ft Worth, TX — Operations Manager
April Air HVAC, Arlington, TX — Management
EDUCATION
Sam Houston State University, Huntsville, TX — Business Management
SKILLS
Project Management
Financial Preparation
Customer Service
Scheduling
Sales & Marketing
Retail Management
Employee Training
Team leadership
Problem Identification & solving
Logistics
PROFESSIONAL SKILLS
Oversee front-end operations and provide impeccable customer service. Identify and resolve customer complaints. Lead and train team members to effectively produce positive customer experiences. Develop and implement strategic marketing plans for business.
Plan and execute projects, sales, manage all aspects of day-to-day operations, including facility maintenance, inventory management and procurement. Weekly payroll and expense reports.
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