Customer Service Fitness Manager
Resume:
JUSTIN KENNEDY
Las Vegas, NV *****
****************@*****.***
An enthusiastic professional with expertise in customer service in a high volume and fast paced environment. Ability to promote team motivation and overall success of the company. Strengths include attention to detail as well as excellent organizational skills and dependability. Authorized to work in the US for any employer
Work Experience
Assistant Fitness Manager
EŌS Fitness-Las Vegas, NV
June 2024 to Present
At EŌS Fitness we thrive on educating the importance of health and wellness. As the Assistant Fitness Manager at our number one rated busiest location in Las Vegas Nevada, I am responsible for booking monthly goals of personal training packages to members as well as scheduling introductory fitness training sessions we call “Welcome Workouts” to new members. In addition to my monthly PT production, I also have set goals for nutrition supplement sales in which I enjoy introducing and/or educating members in the importance of healthy foods and nutrition. I conduct daily seminars with staff to promote actions that will help increase our productivity sales. I Maintain daily communication with all personal trainers which ensures I am keeping up with their client accountability progress reports and taking the necessary steps to exceed client expectations.
Security Host
Fontainebleau Las Vegas-Las Vegas, NV
October 2023 to August 2024
I got the pleasure of witnessing the grand opening of Fontainebleau Las Vegas as an opening member, so I definitely feel a part of the FBLV family. As a Security Host I am responsible for enforcing the safety policy and procedures of the hotel. While maintaining the highest level of customer service I ensure guests have the most grand experience providing any information and direction needed. In addition, my day-to-day tasks may vary from transporting table games fills, credits and chips to responding to medical situations as serious as heart attacks, strokes etc. Due to my excellent work performance I have been promoted to a dual rate position as an Executive Protection Officer for the Chairman and CEO of Fontainebleau Las Vegas Jeffrey Soffer the President of Fontainebleau Development Brett Mufson and Papi of Papi Steak Restaurant.
Company Driver
WESTERN EXPRESS-Bloomington, CA
June 2022 to August 2023
At Western Express I drove 48 states (Dry Van), delivering and receiving live loads and unloads, making sure that I am on time to every load safely. I am responsible for logging each load and maintaining and log book with the correct information for each load. I follow a GPS on the company qualcom ensuring that I take the correct truck routes which allows me to travel safely as well as staying efficient on fuel. Cashier/ Curbside Lead
THE DISPENSARY-Henderson, NV
April 2021 to April 2022
I counted in as well as counted down the cash registers for the associates. I also performed as a curbside associate conducting the stores manifest, preparing online orders as well as performing as a delivery driver delivering the curbside orders to the customers in a timely manner ensuring the best service. Cashier / Customer Service
RISE DISEPENSARY-Henderson, NV
October 2017 to March 2021
Responsible for ringing sales for the customers, answered phones and gave recommendations to our medical patients pertaining to their specific needs. I also drove as a delivery driver for the company delivering online orders to the customer’s home.
Loss Prevention Officer
ROSS-Henderson, NV
October 2013 to November 2017
Responsible for conducting surveillance of both the customers and store and employees. I Inspected the premises for signs that indicate possible theft. I Audited certain areas such as inventory and cash areas. Promoted seminars with employees and management to promote safety and deter theft as necessary. Command presence and focus on any suspicious activity in store. Security Host
HAKKASAN NIGHTCLUB-Las Vegas, NV
February 2013 to September 2013
I had the pleasant opportunity to be a part of the opening staff of the Hakkasan Night Club. I Assisted waitresses with Bottle and Table Services for VIP guest. I Maintained VIP areas to ensure that guest were pleased with the "Grand Hakkasan Experience." I Ensured the safety of all guests and employees while performing as a security host for the Club DJ's and "Special Gusts". Sales Associate
CHRISTIAN AUDIGIER / ED HARDY-Las Vegas, NV
March 2012 to December 2012
Responsible for maintaining the performance of the registers and cash wrap area. I also assisted with visual displays of new merchandise and inventory markdowns. Unfortunately the company came to a close and shut down in-store retail sales. On the upside, in the process of the company going out of business I was requested to act as a floater when needed at the last three retail stores in Las Vegas which include the Fashion Show Mall, Caesars Palace and The North Premium Outlets. Security Host
MARQUEE Night/Day Club - TOA Night Club-Las Vegas, NV February 2011 to November 2012
Assisted waitresses with Bottle and Table Service for VIP guest. Maintained VIP areas to ensure that guest was pleased with Marquee experience. Ensures safety of all guests and employees. I performed as a security host for Marquees night club, day club as well as special events at Toa Night Club. Sales Associate
STEVE MADDEN-Las Vegas, NV
October 2010 to February 2011
Working at Steve Madden on the Las Vegas Strip in the Planet Hollywood Hotel and Casino trained me to be a great sales associate in many ways. At Steve Madden I was given the ability to explore and express myself through various styles in a high-end shoe fashion culture. In my position it was mandatory that I gain knowledge in not just high-end men's shoes but in high-end women's shoes as well, which opened my 'fashion eyes' to a whole new world. I also was responsible for maintaining weekly sales goals, merchandising the back stock room ensuring service in a timely manner, logging in new inventory and assisting with company markdowns.
Education
Technical school in Transportation
ADVANCED CAREER INSTITUTE - Las Vegas, NV
March 2022 to April 2022
I obtained my commercial drivers license at the Advanced Career Institute. Technical school in Athletic Training
Advanced Training Institute - Las Vegas, NV
November 2019 to November 2020
I obtained my personal training certification as well as a food and nutrition certification through the NASM program
Skills
• Loss Prevention (5 years)
• Surveillance (5 years)
• Customer service (10+ years)
• Communication skills
• Microsoft Office
• Negotiation
• Conflict management
• Time management
• POS
• Cash handling
• Organizational skills
• Stocking
• Personal training
• Sales management
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