Customer Service Front Office

Summary

With more than ** years of Office management and proficiency in the area of Medical Office specialty and Customer Service, I am seeking a position where I may use my technical skills and personal qualities to work for the success of my employer. Experience

OW Lee Company, Inc. TX, Comfort

Customer Service, Order Entry 03/2021 - 09/2024

Law Firm of M.Susan Rice TX, Boerne

Legal Assistant, Notary 03/2020 - 09/2021

Mendelbaum Cellars TX, Fredericksburg

Customer Relations; Server PT Only 09/2018 - 09/2020 Hill Country Medical Equipment TX, Kerrville

Sales Associate, Medical Front Office 04/2014 - 09/2018 Medical Billing, Customer Service Claims, Front Office Fredericksburg Medical Equipment TX, Fredericksburg Medical Front Office 09/2011 - 09/2013

Billing, Customer Service Claims, Front Office

Coventry Healthcare TX, Austin

Customer Communications 04/2009 - 09/2011

Customer Communications Specialist; Claims

WGI TX, Austin

Receptionist for Customer Service Center 12/2008 - 07/2009 ACS TX, Austin

Customer Service Representative 08/2008 - 07/2009 Coleman's Outlet Store TX, San Marcos

Cashier/Customer Service 01/2007 - 07/2007

Shipley’s TX, San Marcos

Assistant Manager; Cashier 03/2006 - 07/2006

Texas Alcohol and Drug Testing TX, Houston

07/2003 - 07/2005

Data Entry, Front Office

Counseling and Mediation TX, Houston

Office Manager 12/2002 - 09/2003

Billing and Coding

Skills

Customer service, Communication skills, Front desk, Insurance Billing, Medical Office Operations, Type 65+WPM, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Professionalism, Team Building Education

Emma A. Eichholz

Comfort, TX 830-***-****

**********@*****.***

Southern Careers Institute San Antonio, TX

Southwest Texas Junior College Uvalde, TX

Communications

University of Nevada - Las Vegas Las Vegas, NV

Communications

Sabinal High School Sabinal, TX

Basics

Acheivements

State of Texas; Notary Public exp: 3/2024

Comfort Education Foundation volunteer

School Health Advisory Board

Comfort Fourth of July Parade and Christmas in Comfort Parade volunteer Served as Associate Editor of High School newspaper; The Cypress Senior Citizens Center meal delivery service

References

Mr. Bill Plyler 1404 Sidney Baker St. Kerrville TX 78028 Kerrville Medical Equipment Supervisor 830-***-**** Mrs. Charlotte Stephens 1050 Junction Hwy Kerrville TX 78028 Kerrville Drug Co. Supervisor 830-***-**** Mrs. Phyllis Cordova 9606 N. Mopac Expressway Austin, TX 78759 MHNet Supervisor- 512-***-**** Ms. Eva Perez 9606 N. Mopac Expressway Austin, TX 78759 MHNet Customer Communications 512-***-****

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