Production Worker Customer Service
Resume:
MELISSA BARONE
Hodges, SC *****
**********************@***********.***
Efficient and detail-oriented production worker with 5+ years of experience in manufacturing, management and hospitality. Proficient in operating production equipment, maintaining a clean and organized work area, and ensuring compliance with safety guidelines. Skilled in medical billing and customer service. Possesses strong attention to detail and organizational skills. Work Experience
Production Worker
TaylorMade Golf-Liberty, SC
October 2023 to Present
• Operated and maintained production equipment, ensuring efficient and uninterrupted workflow
• Followed standard operating procedures (SOPs) to ensure product quality and consistency
• Performed regular inspections of machinery to identify any malfunctions or defects, promptly reporting them to supervisors
• Maintained a clean and organized work area, adhering to safety guidelines at all times
• Collaborated with team members to meet daily production targets and deadlines
• Assisted in the setup and changeover of production lines as needed
• Monitored inventory levels of raw materials and notified appropriate personnel when supplies were running low
• Participated in continuous improvement initiatives by suggesting process enhancements or efficiency improvements
• Trained new employees on proper operation of machinery and safety protocols
• Contributed to quality control efforts by conducting visual inspections of finished products for defects or inconsistencies
• Ensured compliance with company policies, procedures, and regulations related to health, safety, and environmental standards
• Supported maintenance technicians in troubleshooting equipment issues during production runs
• Maintained accurate records of production data such as output quantities, downtime incidents, or product specifications
• Utilized computer systems/software for data entry purposes related to inventory management or production tracking
• Demonstrated strong attention-to-detail while performing repetitive tasks accurately within specified timeframes
• Maintained a high level of focus on workplace safety practices, ensuring compliance with OSHA regulations
• Supported quality assurance initiatives by conducting inspections or tests on raw materials or finished products
• Performed routine maintenance tasks on production equipment to ensure optimal performance
• Contributed to the implementation of standardized work procedures and best practices within the production department
• Demonstrated flexibility by adapting quickly to changing production demands or priorities
• Ensured proper handling and disposal of hazardous materials according to company guidelines
• Collaborated with quality control personnel to address any issues related to product specifications or deviations from standards
• Utilized problem-solving skills to troubleshoot minor equipment malfunctions during production runs Head Bartender/Assistant Bar Manager
On The Rail Bar & Grill-Easley, SC
June 2020 to July 2023
• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
• Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
• Efficiently handled cash transactions and accurately processed payments using POS system
• Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
• Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
• Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
• Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
• Organized special events such as themed nights or live music performances to attract new customers
• Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
• Participated in monthly team meetings to discuss new promotions or menu changes Medical Biller
Palm Harbor MRI-Palm Harbor, FL
2001 to 2009
• Processed medical claims and invoices for a high-volume healthcare facility, ensuring accuracy and adherence to billing guidelines
• Verified patient insurance coverage and obtained necessary authorizations for medical procedures
• Reviewed and corrected coding errors on claims to maximize reimbursement from insurance companies
• Utilized electronic health record (EHR) systems to input patient information, update billing records, and generate reports
• Followed up with insurance companies regarding claim denials or discrepancies, resolving issues in a timely manner
• Collaborated with healthcare providers to obtain missing documentation or clarification on medical procedures for accurate billing
• Maintained strict confidentiality of patient information in compliance with HIPAA regulations
• Managed accounts receivable by tracking outstanding payments, contacting patients for payment arrangements, and initiating collections when necessary Education
High school diploma
Gulf High School - New Port Richey, FL
1995 to 1999
Skills
• Microsoft Windows
• HIPAA
• Microsoft Excel
• Attention to detail
• Medical Billing
• Medical Coding
• Medical Records
Contact this candidate