Customer Service Front Desk

Candy Devenezia

Receptionist /Customer Service

Ledgewood, NJ 07836

**************@*****.***

+1-973-***-****

Authorized to work in the US for any employer

Work Experience

Concierge/Receptionist

Merry Heart Nursing Home - Succasunna, NJ

June 2019 to Present

Greet potential new residents and visitors, fax, copy documents, sort mail, answer phones and direct to appropriate department. Help staff with residents. Receptionist and Assistant

Eye Associates Northwest - Dover, NJ

February 2009 to June 2019

Schedule patient appointments,fax, copy, scan billing documents, prepare all laser and surgical charts, call insurance companies and pre cert all needed procedures. Receptionist

Gastroenterology Associates - Dover, NJ

April 1998 to October 2008

Front desk duties, managed Denville office.

Owner and President

Candys Mane Street Salon - Succasunna, NJ

September 1986 to June 2006

Hairdresser/Owner of a 10 person salon., including payroll and accounting.. Education

High school or equivalent in Business

Sparta High School - Sparta, NJ

Skills

• Front Desk

• Customer Service

• Medical Receptionist

• Hair Styling

• Medical Office Experience

• Insurance Verification

• Medical Scheduling

• Cash Handling

• Medical Records

• Multi-line Phone Systems

• Office Administration

• Ophthalmology

• Office experience

• Medical terminology

• Triage

• HIPAA

Assessments

Customer Focus & Orientation — Proficient

May 2019

Responding to customer situations with sensitivity. Full results: Proficient

Electronic Health Records: Best Practices — Proficient September 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Medical Receptionist Skills — Proficient

September 2020

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Receptionist — Familiar

July 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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