Customer Service Representative
Resume:
Fabian Medina
Customer Service Representative
Brownsville, TX 78526
*******.******@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Telesales Agent
Teleperformance-Brownsville, TX
September 2024 to Present
Assist consumers enroll in Medicare Plans during Annual Open Enrollment Period-10/15/2024-12/07/2024. Currently in training.
Maintenance Specialists
Southwest Key Programs-Brownsville, TX
December 2018 to Present
Maintain building by using gained experience in painting, carpentry, plumbing, electrical, and have general knowledge of communicating with personal and minors in a respectful manner to guide them to a better life here in the states.
New/Preowned Car Salesman
Bert Ogden kia-Harlingen, TX
July 2018 to Present
Assist consumers with application process to buy or lease new vehicle. Customer service rep with daily phone calls to previous customers for updated information on new vehicles on sale. Telesales Agent
Teleperformance-Brownsville, TX
September 2023 to December 2023
Assist consumers in the enrollment process for Medicare Advantage plans sold by United Health. Profile all needs as far as Doctors and current Medications. Customer Service Representative
Maximus Call Center-Brownsville, TX
October 2017 to January 2018
4335 Paredes Line Rd. Brownsville, TX. 78526 956-***-**** Supervisor-Karla Saenz
October 2017 to January 15, 2018
• Assist consumers with the market place insurance enrollment process, and also guide to specific insurance plans with application updates as needed. Metal Framer and Drywall
Drywall/Metal Stud Installer
Marek Brothers Systems-Harlingen, TX
February 2017 to September 2017
Working at UT RGV new building doing the metal framing and drywall, also drop ceiling and other construction work as needed.
Chief Engineer
3000 Gulf Blvd-South Padre Island, TX
April 2016 to February 2017
Repair and maintain building and equipment • Install and repair microwaves, household appliances • Maintain building and surroundings, clean and safe for the public Chief Engineer
Comfort Suites-Brownsville, TX
September 2013 to March 2016
Courtesy Van Driver for hotel guests • Repaired and maintained building and equipment • Installed and repaired microwaves, household appliances • Maintained building and surroundings, clean and safe for the public
Construction Trainer
Construction Coordinator
Community Development Corp-Brownsville, TX
July 2012 to January 2013
of Brownsville - 901 E. Levee Street Brownsville, Tx. 78520 956-***-**** July 2012 to January 2013
Supervisor-Juan Ramirez
• Coordinated construction material to build houses. • Supervised Contractors installing plumbing, electrical HVAC systems • Arranged for county and city inspectors to check final construction
• Provided maintenance to houses up for sale to meet inspection standards Appliance Installer
Stevenson's Appliance-Brownsville, TX
June 2012 to July 2012
2340E. Elizabeth Street- Brownsville, TX 78520 956-***-**** Supervisor- Steve Stevenson
June 2012 to July 2012
• Delivered refrigerators, stoves, range hood vents • Installed and repaired home appliances Assembly Technician
Assembler
Assemblers Inc-Chattanooga, TN
December 2011 to January 2012
Delivered exercise and other products sold at Academy Sporting goods • Assembled and installed exercise equipment and recreation goods at customer's residences • Handled monetary transactions after services completed • Informed of pending jobs by internet alert system from company Carpenter-Merchandise Stocker
Laborer
Express Employment Professionals-Brownsville, TX
June 2011 to August 2011
Stocked merchandise on shelves at Walmart • Maintained inventory at Walmart • Operated forklift to load and unload merchandise from trailers at Walmart • Used slab scissor lift to disassemble and install sheet metal ceiling at Luke Fruia motors • Responsible for concrete wall demolition using sledge hammer
• Removed and installed heavy duty window glass from car dealership Customer Service Representative
Customer Service Representative
T-Mobil Call Center-Brownsville, TX
January 2011 to April 2011
Assisted customers with wireless phone bills • Trouble shoot network faults and other technical issues Enumerator
Enumerator
US Census Bureau-Brownsville, TX
February 2010 to October 2010
Chief Engineer
Residence Inn by Marriot-Brownsville, TX
2010 to 2010
78520 956-***-****
Chief Engineer
Rene Rodriguez-Brownsville, TX
December 2007 to September 2008
Building maintenance, plumbing, pool balance, electrical, carpentry, A/C troubleshooting. Supervisor
RESIDENCE INN MARRIOTT-Brownsville, TX
January 1996 to December 2007
Carpentry work, vinyl tile removal and installation • Electrical work such as water heaters, light fixtures, stove connections. • Heavy duty equipment operator • Lawn care, painting, cleaning vacated units, wax floors, strip floors. • Material delivery driver and unit inspections. • Data entry, phone interviews, Section 8 unit inspector.
Education
Associate of Arts in Criminal Justice
Texas Southmost College
August 2010 to May 2016
Certificate in Heating Venting Air Conditioning
Texas Southmost College
August 2009 to May 2012
Skills
• MICROSOFT WORD (Less than 1 year)
• WORD (Less than 1 year)
• FORKLIFT (Less than 1 year)
• Facility Maintenance
• HVAC
• Carpentry
• Plumbing
• Construction
• Load & unload
• Forklift
• Customer service
• Section 8
• Driving
• Typing
• Experience working with students
• Cash register
• Cash handling
Certifications and Licenses
Valid Drivers License
September 2021 to September 2029
Drivers License
April 2021 to Present
Life & Health Insurance License
June 2023 to June 2025
Additional Information
SKILLS
• Knowledgeable of Microsoft Word • Proficient in office equipment • Forklift driver, hand held power tools • Pays attention to detail • Responsible and dedicated
Contact this candidate