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Supply Chain Customer Service

Location:
Sans Souci, SC, 29609
Posted:
November 12, 2024

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Resume:

Derrick Hallums,CSCP

* ************ *** **********, **

Tel: 864 -551-5369

Email: **********@*****.***

Summary of Qualifications

Global Logistics & Supply Chain Management Professional with diversified background and experience in International and Domestic Logistics, Transportation, Import/Export Compliance, Warehouse/Inventory & Distribution Management, Procurement and Planning, and Customer Service Management. Highly analytical individual who is both strategic and tactical, results oriented, enthusiastic, energetic, and hard working. Knowledge and experience in logistics network optimization, distribution optimization, process improvement, strategic planning, import/export operations and trade compliance, supplier/carrier selection and management, rate negotiations. Possess high ethical standards with excellent customer relations, leadership, communication, computer and management skills.

Professional Experience

Director of Corporate Logistics and Transportation 2019 to Present

Ameco, Greenville, SC

Led corporate logistics department and responsible for setting the objectives and strategic vision for the global logistics network of the company including retail, web business, specialty markets and foodservice.

Responsible for all corporate inbound and outbound freight and logistics network optimization.

Responsible for global transportation, 3rd party warehousing and logistics spend totaling $35 Million.

Oversee global warehouse/distribution operations and inventories valued at over $100Million.

Conducted International freight forwarding, and brokerage bid and implemented new provider resulting in 35% savings per year.

Performed Truckload and LTL bid and implemented new providers resulting in 20% savings per year

Set up new freight payment and audit company resulting in cost savings of 5% per year

Responsible for Trade Compliance for the corporation and developed new compliance program including new import and export policy, compliance manuals, recordkeeping process and corporate training program.

Oversee duty drawback program and compliance with US Customs regulations and handled CTPAT certification.

Led continuous improvement plans to create efficiencies and drive cost savings, developed KPI’s and logistics supplier quality performance metrics

Key Achievements

Saved over $1 million per year on total global logistics spend in less than one year.

Global Logistics 2014 to 2019

Fluor/Ameco, Greenville, SC

Negotiate rate and service contracts for transportation, 3PL, import/export services, and purchasing contracts for materials.

Establish policies and procedures for materials planning, purchasing and logistics activities for client companies to achieve lowest cost and highest service levels and in accordance with overall corporate objectives.

Work with clients regarding inventory and distribution management to achieve efficiencies and reduce expenses and waste and better manage workflow of employees.

Develop corporate metrics to drive efficiency for on-time performance, damage reduction, complaint resolution, shipment accuracy etc….and develop continuous improvement strategies.

Analyze quarterly and yearly expenses versus revenues and identify areas for cost savings and improvements.

Develop corporate training programs and content for client companies.

Conduct Seminars on supplier procurement and relationship management, managing vendor relationships across the globe, global compliance, using free/foreign trade zones effectively, logistics, international strategy, warehousing and distribution.

Key Achievements

Led global integrative supply chain management process for government client which resulted in inventory accuracy improvement, reduced logistics costs by 27% and improved customer service by reducing order to delivery time by 22% with streamlined materials, purchasing and logistics strategy.

Warehouse Manager 2011 to 2014

General Equipment & Supply, Simpsonville, SC

Global department head responsible for all supply chain and logistics operations worldwide, including development, implementation and direction of all corporate policies, procedures, practices and processes.

Budgetary responsibility for the department including all operational costs, inbound and outbound transportation costs, material carrying costs, material purchasing, labor and equipment purchases.

Negotiated global supplier contracts for products and services including raw materials, transportation (LTL, FTL, LCL, FCL, small parcel, courier, intermodal) importing/exporting forwarding and brokerage, and 3rd party warehousing.

Ensured accuracy of shipments of daily and developed auditing and tracking measures.

Managed inventories exceeding $15 Million USD and over 300 product lines (sku’s) and responsible for ensuring timely product rotations – first in first out - and responsible for all aspects of the operation including finished goods, WIP, and raw material components.

Responsible for management of all overseas offices and global personnel – supervised and trained over 150 employees worldwide.

Developed productivity standards and measures for employee performance and responsible for team development.

Developed corporate metrics for on-time delivery, order shipment accuracy, damages, complaints, and quality.

Developed, implemented, and managed a regulatory compliance program for both importing and exporting operations.

Key Achievements

Developed corporate international supply chain and logistics strategy and implemented solutions resulting in smoother flow of materials, shortened lead times/transit times to customer, and reduced corporate expenses by 28%.

Achieved 90.8% inventory accuracy and maintained month over month never falling below 90%.

Reorganized warehouse to improve efficiency in picking and reduced labor hours by 425%.

Education

Bachelor of Science, December

Majors: Kinesiology

University of Texas, Amarillo, TX

Certified in Supply Chain

Greenville Technical College, Greenville, South Carolina (2017)

References Available Upon Request

Summary

US Army, Worldwide Assignments 1982 to 2004

Shipping & Receiving

●Loaded, unloaded & moved materials, maintained vehicles and supervised soldiers.

●Ranger School, U.S. Army, Fort Benning, Georgia

●Infantry Training, U.S. Army

●Background encompasses extensive logistics, material management, shipping & receiving experience utilizing a strong work ethic, an attitude to “go the extra mile,” and a commitment to meeting and exceeding organizational & military objectives.

●Military Honors/Awards: Army Commendation Medal; Army Achievement Medal; Good Conduct Medal; Overseas Ribbon; Combat Action Badge .Air Assault Badge, Airborne Badge, Combat Infantry Badge



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