Information Technology Project Management
Resume:
I am flexible, reliable and very hard working.
Mature team worker keen to time.
Open to all challenges and every new learning skills. WORK EXPERIENCES
LANGUAGES
PERSONAL SKILLS
Jeddah, 16 April 1984
● IT Administrator
Shaaban Steel Co. March 2007 TO June 2017
Manage information technology and company’s computer systems.
Plan, organize, control, and evaluate IT and server data operations.
Training employees to use the system and all related IT hardware.
Communicating job expectations and appraising IT performance.
Design, develop, implement, and coordinate systems, policies and procedures.
Contributing to company’s system analysis and KPI updating.
Ensure security of data, network access and backup systems.
Act in alignment with user needs and system functionality to contribute to organizational policy.
Identify related IT problems and implement strategic solutions.
Preserve assets, information security and control structures.
Managing company’s website and social media.
Client Relationships.
Presentation & public speaking.
Negotiation.
Sales Planning and execution.
Motivation for Sales.
Professional in XL & V lookup.
Training and coaching.
Leadership & team management.
Project Management
ARABIC
ENGLISH
● Bachelor Of Computer Science
Saba’a University 2002 TO 2006
● Presentation skills.
● The Basic Tools of Project Management.
● Internal Quality System Assessors Course ISO 9001:2008.
● The Implementation of Balanced Scorecard in Strategic Management.
● Strategic Planning Executive Briefing.
● Diploma in Secretary.
● Course in Computer Maintenance.
● Diploma in Network.
● Course in Oracle (SQL, PLSQL & Developer).
● Course in VB.Net Language.
EDUCATION
******@*****.***
Jeddah, Al-Safa dist.
Palestinian
Attended Courses & Workshops
TECHNICAL SKILLS
40%
Microsoft
Dynamics AX
50%
SQL Server
80%
Active Directory
90%
ISA Server
90%
Troubleshooting &
Maintenance
70%
Networks
● Sales Executive Corporate
Mobily - NCBS March 2018 TO March 2021
Sales representative for Mobily business sector.
Managing more than 100 key accounts.
Identifying selling prospects and clients’ contracts.
Maintaining relationships with clients by providing support, information, and guidance, researching, and recommending new opportunities, recommending profit and service improvements.
Preparing professional reports by collecting, analyzing, and summarizing information.
Reporting any changes on customer demands and predicting future sales.
Sales plan execution within the company requested KPIs.
Contributes to team effort by accomplishing related results as needed.
Maintains professional and technical knowledge by attending business related workshops, reviewing professional publications and establishing personal networks.
● Operations Officer
Rwazen International Sep 2022 (Present)
Follow up and study on government agencies’ competitions on the Etimad platform, communicate with them, and prepare technical and financial offers.
Customer Supporting.
Managing customer account operations.
Follow up and address transmission errors.
Managing and processing customer requests.
CRM
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