Community Health Customer Service

Brenda Sanchez

*** **** ****** ****** ****** NH *3060 ******************@*****.*** 978-***-****

Customer Care

Multi-lingual professional with experience supporting daily operational and administrative functions. Basic computer skills, with general office equipment, ability to multi-task, excellent communication and customer service skills. Detail-oriented and focused on accuracy and efficiency.

Work Experience

Community health worker

Lowell Community Health Center – Lowell, MA

June 2022 – October 2024

-Managed our SMBP program (Self-measured blood pressure program)

-Advocated for clients in need of housing and food insecurities

-Assisted clients with community resources such as SNAP benefits, farmers markets & childcare

-Assisted clients with completing ABA intake forms

Onsight recruiter

Adecco – Lawrence, MA

October 2019 – Laid off due to COVID

(March 2020)

-Recruit new employees for assignments.

-Educating new employees on safety and hazard measures

-Submitted and corrected payroll for new employees

-Provide feedback to directors on new employee performance.

Field Supervisor

Nurse Care Transportation - Methuen, MA February 2014 to September 2019

-Train new employees

-Reconciliation of employees’ day-to-day hours

-Managing and balancing gas receipts for all vehicles

-Route Attendance for all clients in the database

Became a Field Supervisor after 6 months of being a driver.

Education

High school or equivalent in Business Management

Jamaica Plain High School - Jamaica Plain, MA September 1985 to May 1988

Skills

•Medical Terminology (2 years)

•Microsoft Office (10+ years)

Certifications/Licenses

driver's license

CPR/ FIRST AID CERTIFIED

Assessments

Supervisory Skills: Directing Others — Proficient

August 2019

Measures a candidate's ability to motivate the performance of others through feedback to identify improvements or corrective actions.

Full results: https://share.indeedassessments.com/share_assignment/stnawjatu3iomibe

Accounting Skills: Bookkeeping — Familiar

August 2019

Measures a candidate's ability to calculate and determine the accuracy of financial data. Full results: https://share.indeedassessments.com/share_assignment/szr5t6f9mfeafs2l

Indeed, Assessments provide skills tests that are not indicative of a license or certification or continued development in any professional field.

Contact this candidate