Anna Mpashi
Lusaka ****
************@*****.***
I am reliable, patient, observant, enthusiastic, self- motivated detail- oriented, team player and hard working person, possess good inter - personal communication skills, passionate and empathetic. Work Experience
Office Manager
Aquatech drilling - Lusaka
Present
.Client management
.Preparing bid documents
.Report writing
Filling
.Preparing quotations
.Resolving clients complaints and employee conflicts
.Maintaining hygiene in the office
.Banking, invoicing receipting and last but not the least drafting memorandum of understanding. Health Care Provider
Beit- Cure Zambia - Lusaka
March 2022 to April 2022
1. Maintaining high standards of hygiene, cleaning and dusting 2. Moving and turning patients, lifting, Ambulating, transferring patients. 3. Feeding and recording liquid and food intake,
4. Grooming, nail care, toileting, Catheter care, performing perineal care 5. Taking vital signs
6. Performing Random of motion exercises.
7. Providing bed baths and bed pans where needed
Healthcare provider - internship
Our l - Lady's Hospice
March 2022 to March 2022
• Assisting patients with daily living activities such as cleaning, providing bed baths, toileting, making beds, feeding,
• providing emotional and spiritual support both to patients and families.
• Reporting to the nurse -in charge concerning the patient condition.
• Buying food stuffs for patients
Education
Certificate of higher education in Healthcare
Loving Touch Home healthcare - Lusaka
March 2022 to April 2022
Certificate of higher education in Computer Applications Mutech Zambia - Lusaka
June 2000 to December 2000
Certificate of higher education in Marketing
Lusaka commerce college - Lusaka
January 1998 to September 1999
Skills
• Data Entry
• Microsoft Excel (9 years)
• Typing (4 years)
• Microsoft Office (9 years)
• Front Desk (9 years)
• Bed baths, toileting, feeding, grooming, administering medication, turning and moving patients, made occupied and unoccupied beds, cleaning and dusting, talking vital signs and recording, performing Random of motion exercises lifting patients, shopping for clients. Spiritual and emotional support (Less than 1 year)
Languages
• English - Fluent
Awards
Best Adult learner
April 2022
Loving Touch home health care award - Best Adult leaner Certifications and Licenses
Healthcare
April 2022 to April 2024
Certified nurse assistant, CPR, first Aid from Loving Touch Home health and ilets band 5.5 from British council Zambia. Certificate in basic computer skills Additional Information
Tuberculosis certificate expiring September 28, 2023 Valid passport up to 2030
ILETS CERTIFICATE