General Manager Business Development
Resume:
QUDRATH ALI
General Manager
Address:
Phone:
Email:
Jeddah Saudi Arabia
***************@*****.***
SUMMARY
Detail-oriented hotelier a proven history of increasing productivity with employee morale-boosting initiatives. Service oriented, deadline driven and an exemplary record of securing recurring client contracts. Holds bachelor's in commerce and will add value by creating new business development strategies to ensure the expansion of client territories ultimately taking revenue to the next level. Achievements
94.4% Guest Satisfaction in 3 weeks with 18000 guests during the FIFA World Cup 2022.
Successful Opening of Warwick Cornish hotel.
Best RGI Accor hotels KSA – 2018.
Highest Quality Score 2018 Accor 5*Hotels KSA.
Exceeding the budget from the first month in 2019. Number 1 in STR from second month in comset.
Outbound groups business RN increases in 2016 up to 19% vs last year (2015), FIT 2016 an increase of 4Million
$ vs the target by 2 major suppliers.
2017 exceeding in RV by 3.8M $ vs Last year.
2017 Crew business increased by 1.3 million
WORK EXPERIENCE
Freelance Hospitality Consultant - KSA April 2023 – Present Site Manager (GM) 15 Properties 1800 Rooms January 2022 – February 2023 Accor FIFA World Cup Accommodation Doha – Qatar
• Managing once in a lifetime experience of hospitality and accommodation project services, responsible for 350 + team.
• Pre-opening to Post Opening to Decommissioning for 1800 Keys.
• Preparing and execution of operation plan.
• Preparing & implementing the guest experience and quality satisfaction. Pre-Opening General Manager September 2019 - December 2021 WARWICK CORNISH HOTEL Jeddah - KSA
• Manage all aspects of the hotel environment through a team of assistant managers and service members, worked towards making the hotel meet the monthly and yearly budget numbers,
• Contributes to the successful development of the Hotel Staff,
• Builds and maintains relationships with key Clients. Creates and solicits new business through innovative means,
• Offer guests assistance whenever possible,
• Onboard inventory management and meeting the food and beverage budget. Director of Operation January 2018 - August 2019
Pullman Hotel Jeddah - KSA
• Develop, implement & monitor day to day operations & process to provide visibility into the goals, progress, and obstacles of key initiatives.
• Plan, monitor and analyze key metrics for day to day operations to ensure efficient an timely completion of tasks.
• Devise Strategies for ensuring the growth of programs enterprise wide and implement process improvements to maximize output and minimize cost.
• Supporting the GM in the overall management and strategies direction of the hotel, assuming the responsibilities of the GM in his absence.
• Oversee the operations function of the hotel for all departments.
• Leas and support all department in the achievement of their financial & operational targets through establishment of a positive culture clear expectations and policy & procedural implementation.
• Assist in the preparation presentation and subsequent achievement of the hotels annual operating Budget, Sales & Marketing Plan and capital Budget.
• Ensure that monthly financial outlooks for the rooms and F&B are on time on target and accurate.
• Ensure full compliance to the hotel operating controls. Director of Outbound Sales GCC & India March 2012 - December 2017 ACCOR Corporate Office Middle East - KSA
• Responsible for Outbound business from GCC & India Market,
• Responsible for all the strategic accounts in Middle East & Indian market, Promoting destination & strategic hotels in the region,
• Working with tourism boards,
• Handling top government and royal protocol.
Senior Sales Manager January 2011 - February 2012
Ramada Continental Hotel Jeddah – KSA
Senior Sales Manager January 2007 - December 2010
Sofitel Hotel Makkah - KSA
Sales Manager January 2004 - December 2006
Marriott Jeddah - KSA
EDUCATION
Bachelor of Commerce
University of Agra
Major in Accounting
ADDITIONAL INFORMATION
• Technical Skills: Relationship development, Time management skills, Team Management, Business operations Customer Satisfaction, Budgeting, Sales & Marketing, Business Development, Project organization, Client-focused, Product development Reporting, Domestic and International Experience, Reports generation and analysis, Report writing, Problem resolution, Strategic direction Results- oriented, communication.
• Languages: English, Urdu, Hindi, Arabic.
• Certifications: Sales Campus by Accor Academy
Sales & Distribution Dimension by Accor Academy
''Team Building & Motivation'' course conduct by Accor Academy Fundamentals of Selling's by Accor Academy
I am Workshop by Wyndham Hotel Group
Mastering PRM Workshop by Wyndham Hotel Group
• Personal Details
Nationality – Indian
Marital Status - Married
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