Business Analyst Machine Learning

Melissa Cangemi

813-***-**** ***************@*****.*** LUTZ, FL 33559

SUMMARY

Highly analytical and detail-oriented professional with over 10 years of experience in web content evaluation and SEO optimization.

SKILLS

English

All Microsoft products

Iseries/AS/400

Joint Application Facilitator

RPG and SQL programming languages

PC hardware and software installations

EXPERIENCE

AI Content Writer, Data Annotation, March 2023-March 2024 Remote

Train and improve AI and machine learning models.

Search Engine Evaluator, APPEN, January 2012-March 2023 Remote

Improve the accuracy and relevance of search engine results Ensure when users enter queries, they receive the most relevant and useful information in response.

IT Applications Manager, Universal American Corporation, July 2005-January 2011 Pensacola, FL

Responsible for all current applications running on the ISeries that handle claims adjudication and payments to insured and providers

Manage trusted links software and mapping changes for the 837 I and 837 P HIPAA formats We re-engineered the entire claims department's pending release and payment process, reducing the number of claims examiners from 100 to 30 Completed automation of the adjudication process from manual to electronic from 50% to 95% automation.

Business Analyst/IT Manager, Poulan Weedeater/Division of Electrolux, March 2004-June 2005 Nashville, AR

Completed all programming for a new Rapid Deployment System to handle mandatory requirements of the company's largest customer (Sears) The system sent via EDI 830 transaction set weekly for all products available to order and 11 weeks of forecasted quantities

In return, Sears sent a return 830 transaction set of forecasted to order for 11 weeks and an 862 transaction set to create a firm order

Interfaced a new series of programs to automatically edit and create a JDE order into the existing EDI order files

The system then followed the normal JDE order flow Managed Staff of 7 people located and supporting all systems in the local area consisting of 4 warehouses, 2 in Nashville, 1 in Shreveport, LA, and the other in DeQueen, AR. Sr. Programmer Analyst/Business Analyst, Atlantic Marine, November 2001-March 2004 Jacksonville, FL

Process mapped using Visio flowcharting software the entire HR/Benefits, OSHA and Medical case tracking systems

Held joint requirement sessions with upper and middle management to streamline and re-engineer all phases of Manufacturing Processes including Inventory Management between Jacksonville, FL and Mobile, AL (the two operating companies) and all the branches Managed all levels of the help desk JD Edward's phone calls using an access application written and maintain in house

Completed JDE, AS/400 operational, security, communications and any other technical problems where needed

Completed upgrade to the OSHA health and safety reporting and medical case tracking system required by OSHA for the upcoming year

Completed user training on system changes in all departments based on their needs Coded and completed purge of the JDE Item Master using a set of rules presented to upper management reducing the master to one third of its original size Presented automated rules to upper management to receive consensus to proceed with methodology when needed

Completed coding within a month and the project completion was a major milestone Completed necessary changes needed to the purchasing and inventory system to handle the implementation of short item instead of material catalog ID for all production units. EDUCATION AND TRAINING

Information Technology and Business

Farmingdale State University of NY, Farmingdale, NY Grumman Computer Technical School

Woodbury, NY

PERSONAL INFORMATION

Nationality: American

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