Medical Assistant Records

JAKIA SLOAN

EMPLOYMENT HISTORY

Jakia Sloan

Email **********@*****.***

Phone7085744205

HealthCare Choices - Medical Assistant

**** - *******

Brooklyn, NY * Managed phone calls per policy and service expectations for 90% of customers on the phone and

those in the clinic

* Identified and followed through on 100% of prior authorizations, referrals, and medication refills

* Automated 6 clerical functions such as filing paper medical records and processing insurance forms * Organized 3,000+

patient records by recording medical history, vital statistics, and scanning related

documents * Streamlined instruments and equipment 15+ times per week, ensuring all were cleaned, in good

working order, and organized for the physician

* Collaborated with 7 doctors to ensure availability of appropriate programs and services to patients * Developed 24 financial

records per year, answered 3 phones, and assured efficient flow of patients

through the suite

* Identified any communication issues and helped 400 + monthly patients get required services

‘AdvantageCare Physicians - Medical Office Assistant

2015 - 2017

Brooklyn, NY * Implemented new organizational system for tracking patient visits and doctor availability, saving 100+

labor hours and reducing mistakes by 75%

* Communicated with all patients, while maintaining a professional, calming demeanor

* Upgraded and maintained electronic patient system (Epic) for over 1,000 patients

EDUCATION LaGuardia Community College - Certificate of Achievement,

Medical Assisting

2016 - 2017

Maspeth High School - High School Diploma

2011-2015

Queens, NY

Queens, NY

SKILLS EMR software (Epic, Cerner, Meditech); Knowledge of HIPAA and OSHA regulations; Proficient in reading

EKGs; Microsoft Office (Word, PowerPoint, Excel)

EDUCATION

High park bigh school hl.

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