Customer Service Line Cook
Resume:
Maurice Parker
East Chicago, IN *****
************@*****.***
• Well-organized and efficient
• Work well in a high-pressure environment
• Strong training skills
• Strong background in all phases of customer service Willing to relocate: Anywhere
Work Experience
Lyft Driver
Lyft-Chicago, IL
March 2018 to Present
• Making sure to comply with all traffic laws while driving, including speed limits and red light violations.
• Communicating with dispatchers regarding customer requests and ride details.
• Ensuring passengers have a safe and enjoyable experience by following company guidelines for operation and safety
Mail Sorter
UPS-Bensenville, IL
March 2022 to February 2023
• Sorting and categorizing mail by hand and operating mail processing machines and postage meters.
• Preparing mail for distribution through correct categorization and labeling.
• Redirecting mislabeled or illegible mail for returns.
• Scanning packages for tracking and logging and updating mail database records. Sift Lead
Budlong Hot Chicken-Chicago, IL
August 2019 to April 2021
• Completing end-of-the day paperwork
• Balancing cash registers
• Counting money and preparing for bank deposits
• Keeping track of inventory from all deliveries
• Helping in the kitchen with preparing the food
•
Line Cook
Sopraffina Market Café-Chicago, IL
October 2017 to August 2019
• Make sandwiches for in-store and delivery orders.
• Greet guests and answer menu questions.
• Prep food items at beginning of shift.
• Properly store food items at end of shift.
• Keep a clean and safe work area.
• Assist on the phone and cash register as needed. Machine Operator
Kronos Food Corp-Glendale Heights, IL
January 2016 to March 2018
Set up machinery for operation
• Start machinery and adjust machinery when necessary to improve performance.
• Operate machinery and equipment according to instructions
• Troubleshoot issues and perform maintenance
• Perform quality control, follow reporting and recordkeeping procedures, and report problems to supervisor
Assistant Manager
Red Robin Burger Works.-Chicago, IL
June 2012 to October 2016
• Started off as a Line Cook working the grill and fryer
• Maintaining schedules
• Strong communication with customers and the team
• Manage and oversee the entire restaurant operation.
• Deliver superior guest services.
• Ensuring guest satisfaction.
• Plan and develop guest loyalty programs.
• Plan new and update existing menus.
Manager
Subway-Chicago, IL
September 2004 to January 2009
• Manage and oversee the entire restaurant operation
• Deliver superior guest services
• Ensuring guest satisfaction
• Plan and develop guest loyalty programs
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Participate at local food events
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Hire new employees
• Training and evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Manage restaurant supplies
• Control costs and minimize waste
• Nurture a positive working environment
• Monitor operations and initiate corrective actions
• Implement innovative strategies to improve productivity and sales Shipping & Handling
United Parcel Services-Bedford Park, IL
March 2001 to June 2004
Loading and unloading of trucks
Volunteer
Senior Citizen's-Chicago, IL
January 2001 to January 2004
Moved soil, equipment and materials, dug holes and performed related duties to assist landscape gardener # Planted and cultivated lawns, using gardening implements and power-operated equipment # Mowed and trimmed lawns, using hand or power mower # Cleaned grounds, using rakes, brooms and hoses # Dug trenches and installed drain tiles # Dug holes for plants and trees, using pick and shovel # Watered lawns, trees and plants, using portable sprinkler system, hose, and watering can Skills
• Load & unload
• Cash register
• Driving
• Cash handling
• Hospitality
• Organizational skills
• Food service
• Food handling
• Food preparation
• Meal preparation
• Team management
• Mechanical knowledge
• Hand tools
• Lean manufacturing
• Shipping & receiving
• Packaging
• Plastics injection molding
• Machining
• Communication skills
• Assembly
• Restaurant experience
• Leadership
• Customer service
• Manufacturing
• Time management
• Computer literacy
Certifications and Licenses
ServSafe
Pallet Jack Certification
Assessments
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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