Disaster Recover and Business Continuity Consultant

Contact

203-***-**** (Mobile)

*****.*****@**********.***

www.linkedin.com/in/james-

byrne-9822b84 (LinkedIn)

Top Skills

Open-Source Software

Data Domain

Solaris

Languages

English

Certifications

EMC Data Domain Deduplication,

Backup and Recovery

AWS Cloud Technical Essentials

Commvault Technical Sales

Professional - CVTSP24

AWS Certified Solutions Architect

Technology Architect, Backup

Recovery Solutions Specialist

Version 6.0

Honors-Awards

.

James Byrne

Principal Systems Engineer and Architect @ DataPivot Technologies Inc. M.S. in Computer Science

Greater Hartford

Summary

At DataPivot Technologies Inc., my role as Principal Systems Engineer harnesses my mastery in disaster recovery management to safeguard client operations. My approach integrates technical acumen with a strategic sales process, enhancing business resilience and continuity. With a focus on reducing risk exposure, I've developed tailored presentations and solution designs, ensuring clients' business goals are met with precision.

Leveraging my background in systems engineering, I have been instrumental in protecting critical systems, data, and operations against potential disruptions. This has fortified our clients' trust and fortified our market position. My contributions encompass not only technical innovation but also a deep commitment to delivering a superior customer experience through collaborative solution crafting and enduring partnerships.

Experience

DataPivot Technologies Inc.

Principal Systems Engineer and Architect

July 2015 - Present (9 years 4 months)

New England

Collaborated as a Systems Engineer and Architect in sales campaigns, specializing in disaster recovery management. Integrated technical expertise into the entire sales process, from qualification and requirements gathering to solution design and recommendations.

Achievements:

Reduced Risk Exposure: Developed presentations, solution designs, and proposals specifically focused on disaster recovery management. Ensured a comprehensive understanding of clients' business continuity goals, effectively minimizing risk exposure.

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Enhanced Business Continuity: Protected clients from potential disruptions by ensuring the availability and timely recovery of critical systems, data, and operations in the event of a disaster.

Subject Matter Expertise:

Provided clients with expert guidance on disaster recovery best practices, industry standards, and regulations. Empowered them to make informed decisions regarding their disaster recovery strategies. Typical DR solutions leveraged a hybrid strategy using on-prem infrastructure and various cloud provides such as AWS, Azure, Google, and Oracle.

Meticulous Solution Design:

Meticulously designed Commvault solutions, strictly adhering to industry best practices. These architecture plans encompassed servers from renowned brands like HP, EMC, Cisco, and SuperMicro. The backend storage systems were customized to specific needs, featuring Isilon, ECS, Data Domain, Netapp, Nexsan, and Direct Attached Storage.

Notable Approach:

Prioritized hardware familiarity for customers' IT staff, streamlining the implementation process while maintaining optimal data security and accessibility.

CommVault

Senior Systems Engineer

June 2014 - August 2015 (1 year 3 months)

Waltham, MA

Leveraged technical skills in systems engineering and data recovery to formulate account strategies and engage with channel partners. Engaged with customers to understand their key technical, financial, operational, and business issues. Presented solutions to C-level executives, demonstrating methods to address specific needs and deliver value in business cases. Scope included demos, whiteboards, pilots, proof-of-concepts, presentations, and other resources to effectively demonstrate the capabilities.

• Established and maintained strong customer relationships, taking ownership of the technical aspects of the account.

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• Delivered a positive customer experience by collaborating with internal departments.

EMC

EMC Backup and Recovery Consultant

June 2010 - May 2014 (4 years)

Rocky Hill, CT

Consulted business clients on designing, implementing, and testing solutions that contributed to the overall disaster recovery strategy. Scope included ensuring data protection, meeting SLAs and RPOs, and providing efficient backup and recovery mechanisms to minimize the impact of disasters and ensure business continuity using Avamar, Networker, and Data Domain.

• Minimized downtime and data loss by meeting Service Level Agreements

(SLAs) and Recovery Point Objectives (RPOs) by implementing systems to restore data and services within the required timeframes after a disaster event.

• Enhanced disaster recovery capabilities by providing faster recovery times and reducing network bandwidth requirements during data restoration using direct backups to data domain (CIFS, NFS, DDBOOST - data replication). Designed, implemented, and mangaged various POCs using Avamar, Networker and Data Domain. POCs successfully tested backups for Exchange, Oracle, MS-SQL, Sharepoint, and VMimage backups. Backups were driven via Avamar and Networker. Other solution included direct backups to Data Domain, driven by customer scripts, via CIFS, NFS, and DDBOOST.

Regularly assisted EMC professional services during system implementation. Tasks typically included managing customer admins to move the project forward, directing EMC and Customer talent on how to configure software and hardware, and driving Service Requests to successful completion for any installation related problems.

Regularly presented EMC BRS used cases for backing MS-Exchange, MS-SQL, Oracle, and filesystem backups to Data Domain using Avamar, Networker, and Direct methods. Presentations regularly used demos from the BRS integration lab for Lunch and Learn meetings with customers. The Page 3 of 4

demos were performed in a Q&A format to make customers comfortable with EMC BRS solutions.

Various Companies

Additional History

January 2000 - June 2010 (10 years 6 months)

Additional History

Senior Netbackup Consultant

• Commerzbank / Time Magazine / Mitchell Martin, Inc / Hyatt Leader Consulting Services / Collective Technologies

Senior Netbackup Architect and Engineer,

• IRIS Software / Glasshouse / CDI Corp / Strategic Technologies / Tek Systems / Verispan / Putnam Investments

Unix Sys Admin, The Allied Group

Education

Rensselaer Polytechnic Institute

Master of Science (M.S.), Computer Science · (1990 - 1993) Central Connecticut State University

Bachelor of Science, Dual Major, Computer Science and Biology · (1982 - 1988)

EMC Proven Professional

· (2010)

Central Connecticut State University

Dual Major - B.S. in Computer Science and B.S in Biology Central Connecticut State University

Bachelor of Science - BS, Biology, General

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