Office Manager Customer Service

Vicki Cheek Ledford

PO Box ***

Turtletown TN ***91

Phone: 423-***-****

E-mail: *********@*****.***

I have 30 years experience in Bussiness Office setting. I was Office Manager for 15years, Admissions& Discharge Planner for 10 years and Supervisor of Scheduling & Collections for 5 years. I am a very dependable, dedicated, motivated individual.

PROFESSIONAL EXPERIENCE

POLK COUNTY GOVERNMENT-2017-PRESENT

DIRECTOR

Responsible for day to day operations of Copper Basin Community Center, Senior Center& Health Dept.

Maintain daily, monthly & quarterly reports

Enforce rules and regulations concerning conduct in facility

Responsible for maintaining budget and ordering supplies for facility

Balancing and logging daily cash

COPPER BASIN HOSPITAL- 1987-2017

BUSINESS OFFICE MANAGER

Schedule and coordinate meetings

Train new hire for Registration, Collections,Scheduling and Admissions

Verify insurance and get Authorizations

Organize and develop new ideals to save on office expenses

Maintain upmost Patient Confidentality and Hippa

Enforce highest quality of Customer Service

Complete daily and monthly reports

Print monthly account statement Micro schedule patients for Out Patient,Xray, CT’s. MRI’s,Colonoscopy

Verify insurance and get insurance Authorization

Train new hire

Contact doctors office to obtain doctor orders for procedures

DUCKTOWN BANK-1981-1987

Teller

EDUCATION

COPPER BASIN HIGH SCHOOL- Graduate

CLEVELAND STATE COMMUNITY COLLEGE

ATHENS STATE VOCATIONAL-Business Office Certification

REFERENCES

Holly Smith-Principal CBMC

Phone423-***-****

Charlene Allen-Director Medicare Claims Life Care Centers of America

Phone 706-***-****

Paula Horne-Compliance Coordinator SETAAD

Phone423-***-****

Contact this candidate