Call Center Customer Service
Resume:
Joanne Savoie
Nashua, NH *****
****************@*****.***
To utilize my strong people skills, attention to detail and multitasking ability to achieve my full potential in a rewarding and demanding work environment.
Willing to relocate to - Merrimack, NH - Hudson, NH Authorized to work in the US for any employer
Work Experience
Volunteer
Grey Nuns Thrift shop-Nashua, NH
Present
• Provide assistance for customers and take on other tasks as needed. Retail Associate
Home Goods-Nashua, NH
June 2019 to November 2019
Responsible for greeting and directing shoppers with their purchases as well as stocking and recovering merchandise.
Call Center/telephone Operator
Southern New Hampshire Medical Center-Nashua, NH
July 1996 to September 2017
• Processed all internal and external calls and codes accurately.
• Processed all emergency codes conditions and drills accurately.
• Responsible for updating database.
• Responsible to train new hires.
• Communicated professionally and accurately with patients and provided timely information for the Answering Service.
• Took on projects when requested.
Education
High school or equivalent in General Studies
Clement Cormier High School - New Brunswick
September 1978 to June 1982
Skills
• Filing (10+ years)
• Customer Service
• Receptionist (10+ years)
• Word Processing (10+ years)
• Data Entry (10+ years)
• Customer Support
• Typing
• Answering Service Representative (10+ years)
• Medical Terminology (10+ years)
• Call Center
• Customer Service (10+ years)
• Switchboard (10+ years)
• Bilingual French and English
Certifications and Licenses
Paraprofessional Certification
Contact this candidate