Customer Service Pallet Jack

ADALGIZA D. DISLA CASTRO

*********@*****.*** 862-***-**** Kearny, New Jersey

Summary:

Motivated professional with extensive leadership experience and planning abilities focused on delivering high-quality service. Monitored, trained, and encouraged employees to improve skills and maximize production. Proven history of successfully developing and managing strong teams through proactive training including punctuality and issue management.

Skills:

-Quality Control - Experience with pallet jack operator

-Workplace Safety - Production Monitoring

-Quality Assurance - Team Leadership in Aviation

-NJ Driver’s License - Improvement Recommendations

-Aircraft Auditor

Experience:

Amazon - Carteret & Avenel, NJ Sept. 2020 - Present

Sortation Center Associate

-Sorting, scanning, and stacking packages to create pallets

-Utilizes pallet jack to transport finalized customer orders to designated outbound transportation dock.

Uber

Driver

-Safety oriented, liable, traffic compliant, and excellent customer service skills

Primeflight Aviation Service Aug. 2013 - May 2019

Newark International Airport

-Audited aircrafts

-Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage

-Planned optimal routes to minimize delays and maximize time efficiency

-Designated assignments for other cleaners

Priority Nurse - Newark NJ Mar. 2010 - Jul. 2013

Home Health Aide

-Assisted elderly with daily living routine

-Responsible for all of patients’ basic needs (ie. bathing, feeding, toileting, oral hygiene, and changing soiled cloths

-Supported elederly in cooking, cleaning, food shopping

Ultimate Aircraft Service/Newark International Airport Aug. 2007 - Jan. 2009

Aircraft Cleaner

-Cleaned and sanitized floors, bathrooms, seats, front & back galley in compliance with Ultimate Aircraft Service Policies

Education

La Trinitaria/ Santo Domingo - Dominican Republic 1986 - 1990

Centro Educativo/ Santo Domingo - Dominican Republic 1993 - 1996

-GED - Nursing & Basic Computer Part 1

References Upon Request

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