Customer Service Delivery Driver
Resume:
Shana Christine-Taylor
Oak Park, MI *****
********@*****.***
To enhance my professional skills in a great and stable work environment Authorized to work in the US for any employer
Work Experience
Inventory Tech
Spencer//Butcher Assemble-Rite Ltd-Sterling Heights, MI January 2023 to May 2024
Coordinating and creating a tracking system to keep all parts counted and easy to locate. Blue Zone efficient. Hilo Sit down and Reach certified.
Tugger/Forklift Operator
LG Electronics-Hazel Park, MI
March 2022 to March 2023
1. Drove Tugger, stocking & restocking parts, inventory 2. Sequencer, scanning parts to put them in a specified order to be shipped to Shap Machine Operator
IROQUOIS INDUSTRIES-Warren, MI
July 2021 to March 2022
Light Industrial, press machine, and hand drill
Delivery Driver/Customer Service
Aaustin Express-Hazel Park, MI
July 2019 to December 2019
Delivery driver for Amazon. Ensuring that customers receive their packages and or orders in a timely manner.
Customer Service Representative/Call Center
S & P Data-Troy, MI
May 2018 to May 2019
Processing loan applications for members, and saving loans for members. Customer service agent as well, discussing loan details.
Customer Service Representative
Dialog Direct-Highland Park, MI
February 2017 to May 2018
Customer service advocate for DTE Energy, Billing Certified, Restore Specialist Direct Care Worker
New Outlook, Inc.-Livonia, MI
May 2016 to April 2017
Responsibilities
Pass medications, check vitals, cook food, helps with personal hygiene, plan activities, giving moral support
Baker
Tim Horton's-Rochester Hills, MI
May 2013 to May 2016
Chef
Janitor
Cashier
Education
High School Diploma
Ferndale Public Schools - Ferndale, MI
2009 to 2010
Skills
• Microsoft Office (4 years)
• Photoshop (Less than 1 year)
• Customer Service
• Call Center
• CSR
• Customer Care
• Customer Support
• Inventory management
• Quality audits
• Hi-Lo certified
• Computer skills
• Communication skills
• Microsoft Excel
• Warehouse experience
• Supply chain
• Warehouse management system
• ERP systems
• SAP
• Bluezone (2 years)
• Typing
• Data entry
• Pallet jack
• Materials handling
• Sales
• Manufacturing
• Assembly
• Flexo press
• Basic math
• Box truck
• Heavy lifting
• Restaurant experience
Certifications and Licenses
CPR
May 2015 to May 2017
CLS Trained
Present
Trained to pass meds, check vitals
Chauffeur's Permit
Pallet Jack Certification
Additional Information
Skills
Computer Skills
Management Skill
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