Business Analyst Senior
Resume:
Olaoluwa Ogidan
Sr. Business System Analyst
***************@*****.***
Innovation Enthusiasm Leadership
Professional Summary:
A resourceful Business Analyst with over 10 years of experience leading cross-functional teams in the technology, financial and business domain, managing complex business requirements in delivering innovative systems and improving business processes and operations, and contributing to customer satisfaction and average revenue growth of over 20% per annum. Well versed in Software Engineering methodologies. Excellent work ethics and analytical skills coupled with excellent communication, written and interpersonal skills describing a committed team player.
Technical Skills:
SDLC
Waterfall, Agile, Scrum, TDD, RUP, SAFe, RAD, Kanban
Modelling tools
MS Visio, Balsamiq, Tableau, Toad Data Modeler
Business Analysis tools
Rational Rose, JIRA, Rally, MS Project Clear Quest, JIRA-greenhopper,Confluence
AWS Cloud tools
EC2,Lambda,elasticbeanstalk,Eloadbalancer,Autoscaling,RDS,elasticcache,S3,Cloudfront,cloudwatch,cloudformation.Redshift.
Languages
VB, C# & JAVA, SQL, PL SQL, Nunit, MS SQL, DOT Net,
Web Technologies
XML, HTML, SOAP, Web Services
Defect Tracking Tools
HP ALM QC 11.0, Team Foundation Server 2011-2013
Internet Technology
XML, HTML & PHP, Firebug 2.0.14
Framework
Data Driven, Keyword Driven, Hybrid, BPT, Linear,
Version Control
CVS, Tortoise, Visual Studio 2013
Documentation
Adobe Acrobat9 Professional, Microsoft Visio, Microsoft Office, Share point
Protocols
Http, Https, SMTP, FTP, SOAP
ETL
SAP Data Services, SAS Data Management, Informatica,Talend
Databases
SQL Server Management Studio, Oracle 8i-9i, MS SQL Server 2012, SQL Dev, Team Foundation Server (TFS) 2012
Expertise Summary:
Proven ability to work in an extremely fast paced environment, meet deadlines, and perform at high standards with limited supervision, including an ability to manage project teams located across multiple delivery sites.
Thorough understanding of software development methodologies such as Waterfall, RUP Iterative System Development Life Cycle process, Agile/Scrum iterative development and Hybrid Model.
Experience as a business analyst, quality analyst, project manager, product analyst or product manager for an online / web organization.
Experience in eliciting/extracting detailed business requirements from customer/project stakeholders or system artifacts.
Good knowledge on Devops on continuous integration/continuous improvement.
Experience in Functionality Testing, System Testing, Integration Testing, Regression Testing, User Acceptance Testing (UAT), Load/Stress Testing, Performance Testing and Maintenance testing in different projects.
Experience in Software Development Life Cycle (SDLC) methodologies and techniques.
Experienced in creating Specifications and designing Conceptual, Logical and Physical Entity-Relationship diagrams.
Worked on visualizing and analyzing the data using Adobe target and analytics with the marketing team.
Experience in web based applications and web analytics to improve the systems development have knowledge on CCAR.
Experience in Impact Analysis, Cost-Benefit Analysis, Gap Analysis, and SWOT Analysis to check a project’s feasibility.
Experience in Client side validations, Server side validations, Object oriented and web based applications.
Experience in Devops on Configuration management, continuous virtualization and continuous testing.
Professional expertise in working with multiple teams on different levels of Scaled Agile Frameworks (SAFe).
Facilitated scrum ceremonies such as Product Backlog meeting, Daily Scrum meetings, Sprint Planning meeting, Sprint Review meeting and Retrospective meeting and Extensive knowledge in maintaining Product backlog, Burn down chart and Team Velocity.
Experience with scrum techniques such as Poker planning, MoSCoW, INVEST, T-shirt size, Silent writing, Nudging, Modelling behavior, Relative Mass Valuation. Sound understanding of PLM..
Worked in complete project life cycle of Analysis, Design, Implementation, Functional and Regression testing.
Experienced in conducting JAD session, SWOT ANALYSIS, interviews, USER STORIES and requirement workshops with business to gather requirements.
Experienced in working with Waterfall, Agile Scrum, Rational Unified Process (RUP) and Waterfall Scrum methodologies.
Experience on YARN Resource management and HDFS for storage of the data
Created Wireframes, mock up screens and performed impact analysis.
Experienced in documenting Unified Modeling Language (UML) diagrams like Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams, Data Flow and Business Flow Diagrams, CRUD charts, RACI charts, document requirement using MS Visio and Rational Rose.
Extensive experience in Change Management, Participating in Change Control & Impact Analysis.
Proficient in using MS Visio, Rational Rose and UML for generating Use Cases, Class Diagrams, Entity relationship (ER), Sequence Diagrams, Activity Diagrams, KPI’s and Collaboration Diagrams.
Good knowledge on SalesForce and Enterprise SaaS customer relationship management (CRM).
Extensive implementation knowledge of Databases, Data table structures, Data warehousing, Schemas, Data Marts, OLAP operations like rollup, drill down, slicing/dicing, Star Schema, Snowflake Schema and Galaxy Schema using BI tools.
Experience in creating SQL queries/ SQL scripts for data analysis including triggers procedures.
Involvement in Data Mining / Dimensional Modeling, Database Debugging, ETL process and Business Intelligence Reporting using Tableau Desktop 8.2, IBM Cognos, Spotfire, Informatica Power Center.
Solid understanding of SOAP & REST Webservices and other internet protocol suite like HTTP, TCP, FTP.
Extensively interacted with the designers, developers to ensure functional implementation of business requirements and the QA team in executing Test Plans, Test Case scenarios, Test Logs, Test Objectives.
Experience on Big Data tool like Hadoop on classifying the structured, semi-structured and unstructured data using FLUME and SQOOP Hadoop.
Professional Experience:
Client: Wells Fargo Duration: Nov 2021 – May 2024
Role: Senior Business Analyst
Credit appraisal system for an Intranet application for working capital finance for small scale and medium scale enterprise needed for the business loan, for credit analysts and underwriting team also implementing and enhancing the enrichment categories with financial statements, credit analysis and also migrating the database server to AWS cloud.
Roles and Responsibilities:
Involved in identifying the problem definition as part of continuous process improvement using Define,
Measure, Analyze and Improve to support the business continuity of the organization.
Prepared Cost benefit analysis, calculated Benefit to cost ratio, and conducted GAP Analysis.
Conducted elicitation techniques like user observation, brainstorming, client interviewing and document analysis and Conducted JAD Sessions with various stakeholders. Created workflows using BPMN.
Worked on Hadoop (Big Data) Hive for retrieving the data from HDFS and Mapreduce.
Analyzed existing reports and ETL programs in old data warehouse.
Closely working with the Trading application services.
Developed Data Migration, Data Profiling and Cleansing rules considering data linkage and data
transformation rules.
Developed Data Mapping and Data Transformation documents between Legacy database, Production DWH and front end applications.
Worked on Hive(Hadoop) integrating AWS redshift with AWS RDMS and Dynamo DB.
.Created Project initiation document and established Requirements Traceability Matrix (RTM) using Rational Requisite Pro to trace the completeness of requirements.
Gathered requirements from business and technical end to develop mainframe and the web portal backend..
Worked on Hive (Hadoop) for fetching the data for SQL-based queries.
Documented FRD, BRD, Functional specification and mapping documents.
Created UML diagrams such as Sequence diagram, use case diagram, KPI’s and activity flow diagram.
Good Experience in testing and defect logging tools like HP-ALM, and SOAP UI.
Worked on SOA design and development using IIB, implementing business logic and message flows
Created static prototypes and screen mock-ups. Conducted Triage calls for the testing team.
Designed the Test Plan and Test Cases for all processes and Web Services.
Documented functional requirement artifacts with detailed wireframes, workflows and dataflow diagrams.
Managed stakeholder expectations, status, risks, issues and escalations. Created product release plans.
Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business continuity of the organization.
Effectively communicated weekly project status, burn down charts to executive and business leadership
Prepared Cost benefit analysis, calculated Benefit to cost ratio, and conducted GAP Analysis.
Aided the back-end team in data mapping, data mining, data validation and data integration.
Implemented and maintained development best practices including creating processes/documents.
Demonstrated a proactive approach to identify risks to project success; developing effective action plans for resolution. Assisted with the coordination and management of certain aspects of the project under the supervision of the Sr. project manager and develop project schedules and timeline.
Present solutions in written or oral reports and prepare and deliver presentations using Power Point.
Manage activities associated with the project and the success of that project. Developed Templates and specifications for the reports generated.
Develop excel tools used to track project progress and developed training orientation of new staff.
Development of training programs to meet teams identified educational needs.
Worked on Adobe experience manager to manage create and deliver digital experience
Environment: MS Word, MS Excel, MS Visio, MS PowerPoint, MS Project, UML, HP ALM, Hybrid (Waterfall, Agile/ Scrum), JIRA-green hoper SQL, HP Quality Center 10.0, JIRA
Client: Biogen,cambridge,MA Duration: Jun 2019– Oct 2021
Role: Business System Analyst
“Received Star of the Quarter Award for this delivery for keeping work simple, Acting with Urgency and Extending beyond role”
Assigned to work on various value-based patient centered programs which have an impact on the lives of patients such as diabetes management and support, Product evaluation and specialization, programs to reduce ER and inpatient visits and cost reduction. My major role was to perform project management activities for different teams including onsite and off-site along with analysis
Roles and Responsibilities:
Working in a team environment, my activities include, but are not limited to the following:
Managed burn down chart, monthly budget and reported project status to PMO and higher management.
Conducted user interviews for requirements gathering, analysis, and design.
Assisting in developing various programs for Medtronic’s diabetes management program ‘Turning point’ including A1c and emergency visit reduction
Assisting in analysis of legacy insulin pumps versus newer pump for clinical and cost related outcomes
Researched articles for methods on Fitbit-CGM studies, diabetes, healthcare, analysis performed by pharmaceutical, hospitals and insurance industry to build stronger foundation for the team.
Worked on EDIx12(Enterprise data interchange) and EDIFACT (Enterprise data interchange for administration, commerce and Transport).
Evaluated efficacy and outcomes of existing healthcare programs and helped create model to target the right patient population for programs such as medication adherence in diabetes patients.
Worked closely on ICD 9 and 10 with claim processing.
Worked on HIVE for analytical processing and MAPREDUCE for processing different languages.
Experience on YARN Resource management and HDFS for storage of the data.
Utilizing EMR, claims and integrated data for analysis and various other purposes
Developed project plan for various projects including evaluation of Medtronic products, high end cost assessment, FITBIT-CGM to understand the impact and outcomes on various groups of diabetes patients
Leading offshore team by directing them on various projects such as chat bot and diabetes expert system as well as ensuring to meet the delivery deadlines
Worked on Medtronic’s value-based integrated care services team to improve the programs efficacy and healthcare outcomes
Worked with the project teams in planning the projects, and managing projects to completion.
Plan and lead scrum ceremonies and facilitate Epic, Story and Task entries in Jira.
Collaborated with our DevOps team to define standard practices for continuous integration and delivery.
Created Visio flow diagrams for identification and extraction of diabetes population
Interacting with Chief Medical Officer for guidance and approval on various methodologies that is built
Coordinated and worked with Marketing, healthcare policy, Economics and data innovation team
Presenting to senior level management involved in areas of marketing, health economics, data innovation and diabetes services and solutions team
Lead and participated in daily team scrum meetings as well as business discussions regarding project status.
Facilitated Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos and Sprint Retrospectives. Removed impediments/blockers to keep teams productive.
Collaborate with cross functional teams and build schedules and plans, Identify and manage dependencies with other internal or external teams to align deliverables.
Improved team velocity and leveraged tools like burn downs and capacity modeling to ensure that the teams are efficient and productive and Facilitated discussion, decision making, and conflict resolution.
Helped to prioritize user stories using MoSCoW and Planning Poker techniques.
Provided training to users, and involved in conducting UAT sessions to gain user confidence and approval.
Performed requirement walkthroughs with the Dev and QA teams with the aim to develop testing strategies and test plans such that test cases reflect user needs and created functional and non-functional requirement documents and technical specification documents and delivered within project timelines.
Conducted user sessions, created user stories using the requirements gathered in user sessions.
Managed and ensured smooth flow of in-house projects using Kanban- visual management tool based on Agile
Facilitated sprint retrospective meeting by using Ideaboardz.
Involved in reengineering of the application to increase performance and accuracy of the system.
Conducted GAP Analysis and created the GAP Analysis document and performed paper prototyping.
Performed project planning, project scheduling, cost & time estimation (GANTT Chart) using MS Project.
Involved in System, Regression, Performance, UAT testing and documentation of the project life cycle.
Environment: MS Word, MS Excel, MS Visio, MS PowerPoint, MS Project, UML, HP ALM, Remote (Waterfall, Agile/ Scrum), JIRA-green hoper SQL, HP Quality Center 10.0, JIRA
Client:GTBank Plc, Lagos, Nigeria Duration: Feb 2016 – Nov 2017
Role:Digital Business Analyst
Responsibilities:
Re-engineered the mobile banking app by liaising with cross-functional teams to analyse and define requirements and UI designs, and implement innovative features and user experience
Implemented and managed digital transformation portfolio, including automated customer chat bots and biometrics authentication, which led to optimized service quality
Digitalized and optimized credit operations by enabling online consumer credit applications and reducing approval turnaround time, leading to over 20% revenue growth
Created complex business and software requirements for digital products
Client:Union Bank of Nigeria Duration: April 2014– Jan 2016
Role:Application Support Analyst
Diagnosed, troubleshot and reviewed application incidents for enterprise and business applications and provided first and second level technical support
Performed data analysis using empirical data and reports to provide trends and insights of customer behavior, leading to strategic planning and decision making
Prepared technical documents, user manuals and training materials to support applications and users; Collated and presented performance metrics reports for applications
Tools Used
Jira/Confluence, Visio, Lucidchart, Figma, Power BI, Excel, MS Azure, MS Project, Trello, MIRO
SQL, SQL Server, Oracle Database Server, Programming Languages, Cloud SaaS & [aaS
Education
West Chester University of Pennsylvania
Olabisi Onabanjo University, Bachelor of Science. Computer Science
Certifications
Certified Business Analyst Professional CBAP
Certified Scrum Master CSM
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