Melissa Hernandez. Shipping and receiving clerk, DSP

MH

MELISSA HERNANDEZ

************@*****.*** 209-***-**** Turlock, CA 95380

Reliable employee offering 7 years of experience refilling and rotating items to maintain well-stocked inventory. Methodical individual well-versed in cataloging and coding invoices, examining merchandise and attaching and changing price tags on items. Comfortable lifting up to 70 pounds and training new staff in proper procedures. Experienced, professional with skills in operating equipment, organizing supplies and packing high numbers of boxes each day. Knowledgeable about optimal box organization, palletizing and loading strategies. Eager to apply abilities toward new role with all companies.

Shipping and receiving

Audit's

Invoices

Storage organization

Product identification

Shipping and packaging

Picking and processing

Telephone reception

Maintaining records

Filing systems

Database entry

Office management software

Mail handling

Proofreading documents

Spreadsheet tracking

Billing support

Billing and coding

Record preparation

Safe practices

Crisis intervention strategies

Problem-solving skills

Continuous professional development

Environmental observations

Multitasking strength

Analytical approach

Behavior Modification

Data Collection

Life Skills Training

Health and Safety Regulations

IEP implementation

Problem-solving abilities

Autism spectrum disorders

Progress Monitoring

Non-verbal communication

Multitasking Abilities

First-aid and CPR

Conflict Resolution

Group and individual instruction

HLH2 care home facilities Modesto,

California

DSW Worker

08/2024 - 11/2024

Provided direct clinical services to individuals with disabilities and their families.

Facilitated group activities, such as social skills development, problem solving and communication strategies.

Assisted clients in developing independent living skills, such as budgeting, nutrition, household management and personal hygiene. Collaborated with interdisciplinary teams to coordinate services for clients. Maintained accurate records of client information in accordance with agency policies and procedures.

Provided crisis intervention services when needed. Monitored clients' medical conditions and reported changes or concerns to Summary

Skills

Experience

appropriate personnel.

Provided transportation assistance for clients who need assistance getting from one place to another.

Participated in quality assurance activities designed to improve program effectiveness.

Actively sought out opportunities for professional growth through seminars, workshops or online courses.

Assisted clients with meeting individual support plan goals, daily living skills, vocational training and medication management. Transported clients to and from community gatherings and scheduled appointments.

Created client agendas and monitored activity to promote efficient follow through.

Developed written guidelines and procedures to successfully deliver self-advocacy services.

Evaluated service note content for description representative of clients' responses to specified services.

Analyzed support note data to measure client performance. Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs. Handled cash and credit card transactions with accuracy and integrity. AmeriCold Logistics Modesto, CA

Shipping and Receiving Clerk

03/2021 - 05/2021

Optimized project completion time by multitasking duties using heavy equipment.

Picked products by matching numbers and product descriptions using voice audio headset.

Shrink-wrapped and labeled customer orders and moved to loading dock staging area using electronic pallet jack or walkie-rider equipment. Assembled customer orders from stock and placed orders on pallets for shipping department.

Stacked, organized and palletized packages for efficient storage and movement.

Picked products from designated locations using various tools and transferred to appropriate areas for further processing. Received incoming shipments, verifying quantity and quality of items against purchase orders.

Maintained accurate records of all goods received and distributed in the warehouse.

Ensured that stock was properly stored in designated areas according to safety regulations.

Monitored inventory levels and re-ordered supplies when necessary. Coordinated with vendors on shipping schedules and backorders. Operated computers to access information related to shipping activities. Performed regular cycle counts to maintain accurate inventory records. Reviewed customer orders for accuracy prior to shipping goods out of the facility.

Processed returns efficiently according to company policies and procedures.

Checked customer orders, labeling and documentation prior to shipment to avoid delays.

Maintained inventory of shipping materials and supplies. Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.

Obtained required documentation to process shipments and support movement.

Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.

Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.

Monitored merchandise received and shipped from facility in computer system.

Prepared work orders, bills of lading or shipping orders to route materials. Recorded shipment data for reporting, accounting or recordkeeping purposes.

Compared and verified identifying information of outgoing shipments. Troubleshot issues related to shipping and receiving in compliance with corporate procedures.

Weighed mail to determine correct postage.

Amazon Turlock, CA

Poc/Associate/Stower

10/2018 - 01/2021

Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

Worked with production teams to assess, update and optimize delivery dates for customers.

Monitored customer order process and addressed customer issues. Used handheld scanner to sort products onto appropriate shelves daily. Continuously pulled items weighing up to 80 pounds off carts and placed on correct shelves.

Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Covenant Village of Turlock Turlock, CA

Dietary Aide

05/2012 - 01/2014

Helped patients with special needs eat meals with kindness and patience. Used dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.

Served specific meals to patients with special dietary needs. Worked with Covenant to update cleaning protocols and increase aide efficiency.

Assisted cook's with meal prep for 50 residents daily meals, following strict sanitation and food handling guidelines

Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.

Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.

Developed and oversaw preparation of specialized diets. Turlock High School Turlock, CA

High School Diploma

05/2008

Education and Training

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