Assistant Manager Customer Service
Resume:
Patricia Warren
Birmingham, AL *****
************@*****.***
Skilled shift leader with 15 years of experience in property management, customer service, and team management. Proficient in managing daily store operations, training staff, and ensuring customer satisfaction. Proven experience in leadership roles, including shift leader and assistant manager. Strong background in property leasing and management.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Manager
Chicken Salad Chick-Mountain-Brook, AL
March 2020 to August 2021
Started as a shift manager, trained to be an assistant manager Ran shift, took orders, done daily store reports
Done truck orders, done all food checks
Helped out if store got busy during lunch hour
Secretary/Housing Manager
Rutledge Property-Birmingham, AL
November 2007 to July 2021
Take applications, get people approved for0-500 down payments Make flyers of homes being sold,rented, or leased
Make sure homes are cleaned and ready for showing
Take payments
Shift Leader
Firehouse Subs-Alabaster-AL
January 2018 to September 2020
Open, or closed store
Same duties as other firehouse
Became assistant manager in 60 day
Made bank deposits, made the schedule
Done interviews
Crew Member/Shift Leader
Firehouse Subs-Homewood-AL
April 2016 to December 2018
Became shift leader after 45 day
Open and closed store, made deposits
Made sure the shift ran smoothly
Done the store daily report at night
Trained other employees
McDonalds Crew Member
McDonald's-Birmingham, AL
May 2015 to August 2016
Took the customers order
Cooked the food
Cleaned front lobby
Belt Runner
Paramount-Birmingham, AL
April 2015 to April 2016
Made sure packages were packaged right
Made sure the line did not back up if the machine broke Replaced the packaging plastic wrap when it ran out Caregiver
Always There In-Home Care-Hoover, AL
October 2010 to November 2012
Set with people loved ones
Done errands
Done light housework
Education
Some college in in I.T Data Management Systems
University of Phoenix - Raleigh-Durham, NC
March 2004 to July 2006
Skills
• Case Management
• Property Management
• Property Leasing
• Shift Management
• Food Service
• Leadership
Certifications and Licenses
Infant & Toddler Certification
ServSafe
Food Handler Certification
Contact this candidate