Customer Service Children's
Resume:
******.***********@*****.***
Humble, TX 77338
JORDEN SCHOFIELD
PROFILE
Dynamic and results-oriented professional with a diverse background spanning from childcare and corporate training at Athena Consulting to customer service roles. Excelled in leadership, significantly boosting team efficiency, and mastered customer engagement, enhancing satisfaction and sales. Skilled in CPR/First Aid and adept in communication, I bring a proven track record of fostering growth and achieving measurable outcomes.
ACTIVITIES AND INTERESTS
WORK EXPERIENCE
Photography
Baking
Journaling
Podcast Host
Travel
Great food
Nanny/ Caregiver
Self Employed Baytown Tx
Dec 2023 – Sep 2024
Managed daily care of two children, ensuring their health and happiness.
Prepared nutritious meals and maintained a clean, safe environment.
Developed engaging activities to support children's growth and learning.
Promoted wellness and positive development through attentive caregiving.
Facilitated a nurturing atmosphere, contributing to children's well-being.
Nurtured children's growth through engaging activities, maintained a safe environment, and provided nutritious meals, fostering their overall well-being.
Corporate Trainer
ATHENA Consulting Houston TX
Sep 2023 – Nov 2023
Train new hires, boosting team efficiency and career growth.
Raised $5000 for Amnesty International through effective fundraising.
Conduct interviews and manage recruitment to ensure optimal team composition.
Deliver presentations to enhance public speaking and engagement.
Optimize resources for efficient operations and measurable results.
Server/ Waiter
Hooters Tampa, FL
May 2023.- Aug 2023
Warmly greet and seat guests, ensuring a welcoming atmosphere.
Accurately take and relay orders, considering dietary needs.
Serve food and drinks efficiently, ensuring guest satisfaction.
Recommend menu items to enhance dining experience and boost sales.
Address guest issues promptly, ensuring a positive resolution.
Delivered exceptional customer service, ensuring guest satisfaction through attentive care and prompt resolution of concerns.
Maximized sales by effectively upselling menu items and promoting daily specials, contributing to overall revenue growth.
Work Study Student
Lone Star College Houston TX
Sep 2022 – May 2023
Managed spreadsheets and organized paperwork, enhancing office efficiency.
Assisted over 100 students with FAFSA applications, improving financial aid access.
Promoted college through video content, increasing student engagement.
Directed visitors and answered questions, ensuring smooth campus operations.
Facilitated student success by assisting with FAFSA completion, addressing account inquiries, and providing guidance in financial aid and advising roles.
Served as a front-line representative, greeting visitors, directing inquiries, and resolving student concerns to enhance overall campus experience.
Streamlined communication processes by managing phone inquiries and providing accurate information, improving student service efficiency.
Chipotle Crew Member// Trainer
Chipotle Mexican Grill Humble TX
Aug 2020 – Sep 2022
Handled cash transactions efficiently, enhancing customer satisfaction.
Trained new team members, improving team productivity and service quality.
Greeted and assisted customers, fostering a welcoming environment.
Managed phone inquiries, ensuring prompt and accurate information delivery.
Streamlined customer service operations, reducing wait times and enhancing overall dining experience. Trained new hires, boosting team efficiency.
Receptionist
Tampa Bay Grand Prix Tampa FL
Oct 2021 – Jan 2022
Managed front desk and phone inquiries, enhancing guest satisfaction and event coordination.
Facilitated guest check-ins and event hosting, ensuring seamless operations and customer contentment.
Handled cash register and computer operations, supporting efficient transaction processing.
Maintained cleanliness and order, contributing to a welcoming environment for guests.
Maintained meticulous records of race schedules, ensured accurate data entry, and coordinated with various departments to streamline operations.
KEY SKILLS
CPR First Aid certified
Leadership
Customer Service
Sales
Event Planning
Office Management
Communication
Microsoft Excel, Word
Childcare
Marketing
Fundraising
EDUCATION
High School Diploma
Nimitz High School
May 2021
Associates of Science
Lone Star College
December 2025
Contact this candidate