Data Entry Human Resources

PETRINIA UPSHUR

Phone: 469-***-****

********.******@*****.***

OBJECTIVES

Provides professional human resources expertise in onboarding, benefits & leave administration,compliance, and data management in a collaborative, professional environment

SKILLS

Benefits Programs- Open enrollment -HRIS- ADP-Salesforce-Optimum (AS400)- Ultimate Software (UKG) -Healthcare Carrier administration systems- Customer services- Complex Issues -Complete Eligibility Verification -Organization Health, dental

& vision plans -HIPPA- Payroll Knowledge -401k Knowledge- Disability Plans- Cobra - Relationship Building Process Improvement -Excellent organizational and Time management -MS Office/Word/Excel Applications-Pivot Tables-Vlookup OPERATIONS ASSOCIATE- VANGUARD CHARITABLE/RANDSTAD-(Contract) Pennsylvania/Remote 10/2022 TO 03/2023

SERVICE AGENT-AMERICAN AIRLINES (Part Time)

Pennsylvania/Georgia-Onsite-03/2022 to CURRENT

● Respond to inbound calls and emails from clients and charities. Complete routine and complex data entry for financial transactions (contributions, grants, exchanges) and account information.

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Maintain an understanding of Vanguard Charities and IRS approved charitable donation policies and practices and accept donations within those parameters.

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Perform same day quality assurance and support other team members’ data entry work.

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Assist with the review and approval of final outputs – grant checks and letters, contribution substantiations, quarterly statements, etc.

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● Compile and complete Operations related reports in a timely manner.

● Assist with the aged grant checks and the stop and re-issue process. Independently identify Operations related issues and trends and recommend improvements to workflow efficiency.

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● Assist others to ensure team responsibilities are covered. Maintain effective work relationships by handling peer and management interactions in a positive and cooperative manner.

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● Actively participate in special projects and perform other duties as assigned. Handle items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting cargo in a cargo specific facility (warehouse) or a loading dock area.

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● Pick-up and delivery as indicate mail at mail facility, baggage in bag room; cargo External servicing of the aircraft including potable water, external electricity, air start, and preconditioned air.

ONBOARDING SPECIALIST-SPRING EDUCATION GROUP (Contract) Pennsylvania/Remote-10/2021 TO 3/2022

Interacted with new hires, Recruiters, Recruiting Managers, Hiring Managers/Executives and other areas of Human Resources. BENEFITS SPECIALIST-ONESOURCE VIRTUAL

Texas/100%Remote-7/2021 TO 10/2021

at the cargo facility or staging areas

● Ability to work under stressful situations and tight time constraints Arrival and departure activities of aircraft pushing, towing and related guide person functions.

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Complete documents and forms necessary to the operational requirements of the airline

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● Includes ability to perform data entry

Provided high level of customer service and maintaining quality throughout the pre-employment onboarding process.

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Ensured the completion and accuracy of all pre-employment processes and forms according to the policy and guidelines, while maintaining data integrity.

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Audited all candidate information, verify background investigations and drug-test results, oversee the fingerprinting and licensing processes as applicable as well as adhere to record retention guidelines.

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Properly utilize knowledge base to research and provide responses in an efficient and timely manner.

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Escalate to Account Manager or Pod Manager when knowledge base or tools are insufficient to satisfy inquiries.

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● Provided professional and timely service to internal audit requests.

● Effective communication skills via telephone, email and in-person. Participate in work intake reviews to further automate audit activities and reporting.

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● Timely and efficient communication to leadership of any issues relating to audit.

● Participate in ongoing training relative to the functional area.

● Form strong partnerships within the department and organization. Identify and document areas of improvement or innovation through process change or automation.

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● Meets or exceeds all performance standards.

● Assumes other duties as assigned by the Manager. CORPORATE HEALTH&WELFARE BENEFITS COORDINATOR-REPUBLIC NATIONAL DISTRIBUTING COMPANY

Georgia&Texas/Hybrid-04/2011 to 10/2021

One of the nation’s leading wholesale beverage distributors; approximately $11 billion in sales. Operates in 23 states with several brands across the east and west coast.. Employs over 10,500 employees nationally. Worked in Corporate Compensation & Benefits, leave management, HRIS, payroll departments. Accomplishments:

Managed project to develop SOP for all the day by day benefit processes. Manage projects to develop PTO plans.

Manage projects to develop Personal Medical Leave due to Covid-19. Benefits Administrator, Republic National Distributing Company Georgia/Onsite-03/2008 to 04/2011

Day-to-day contact for all leave questions and concerns, and ADA accommodations as it relates to leave of absence; escalate issues as appropriate.

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● Act as a liaison for employees between HR team and Leave Vendor. Assisted employees and managers in understanding the organization's leave process and programs to apply consistent application.

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● Manage the Leave email box with all templates and inquiries. Record and update all claims, leaves, and adjust PTO time in management system as needed.

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Understand, interprets and keeps abreast of relevant laws and regulations and maintains strong working knowledge of FMLA and LOA guidelines to ensure compliance with internal and external policies and regulations (applicable state and federal regulations and benefits).

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Collaborated with HR team on attendance issues related to FMLA and/or company leaves .

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Coordinate with HR leaders to ensure compliance with CBA regulations when union employee is on leave.

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● Responsible for managing benefits administration functions company wide.

● Provided analysis and data management support for projects and audits. Validated data integrity by analyzing, conducting audits and reviewing discrepancy reports. Coordinated the Health & Welfare Open Enrollment process using UltiPro.

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● Created SOP’s for various processes to streamline and increase effectiveness.

● Completed & coordinated employer health & welfare surveys. Recommended revisions to workflow for processes ensuring continuous improvement. Led & managed multiple projects simultaneously.

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● Created & delivered presentations to colleagues. Accomplishments:

Managed project to Implement new Benefits and Payroll Software. Audited FSA & HSA deductions for accuracy.

Data Entry Administrator, Republic National Distributing Company (Contract) Georgia/Onsite-3/2007 to 3/2008

Accomplishments:

Managed mergers & acquisitions enrollments for Medical, Dental, Vision, FSA, Life and Disabilities and 401K plans. Implemented new HRIS systems with paperless processes. Education- High School Diploma and the above list of Professional Skills

● Reported to Corporate VP of Compensation & Benefits. Manually entered employee data during HRIS implementation from ADP to Ultipro Software.

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Manages mergers & acquisitions and divestiture benefit continuation, communications and distribution.

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● Assisted with enrollments, address changes, life events and terminations.

● Enrolled employees in the carrier sites.

● Sorted and distributed mail.

● Completed special projects.

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