Data Entry Clerk
Resume:
KRISTINE JOAN C. BORLONGAN
Mobile No.: 630-***-****
Email Address:********.*******@*****.***
Career Objective:
To be able to apply all the knowledge and skills I have learned throughout my experiences.
Key Competencies:
·Bilingual
·Fast learner and can easily adapt to changes and new situations
·Can handle pressure well
·Can do multi-tasking
·Team player
EDUCATIONAL BACKGROUND
Elementary Year [From] - [To]
School: Morning Star Montessori School, Inc. 1990-1996
Address: Los Baños, Laguna, Philippines
Secondary
School: Christian School International 1996-2000
Address: University of the Philippines, Los Banos, Laguna, Philippines
College
Course: Bachelor of Science in Hotel, Restaurant and Institution Management 2000-2004
School: De La Salle University- College of Saint Benilde
Address: Taft Avenue, Manila, Philippines
Diploma 2010- 2011
Course: Professional Culinary Arts
School: Global Culinary and Hospitality Academy
Address: Pasig City, Philippines
WORK EXPERIENCE
Position: Cook
Company: Covenant Living at Windsor Park, Carol Stream, IL
Date: April 2016- November 2019
·Daily monitoring of food quality and ensure items are properly stored.
·Proficient in food preparation/ ingredients including cutting, chopping meat, vegetables and fruits.
·Managed time effectively when preparing and cooking food orders to minimize customer waiting time.
·Prepared food in accordance with the food safety and regulations.
·Prepared different food entrees to be distributed to the different facilities.
·Reinforced kitchen safety and sanitation practices.
·Attended to details and presentation of each order or food item.
Position: Restaurant Supervisor
Company: Fish and Co. Restaurants Pte Ltd., Singapore
Date: December 2012 – December 2014
·Provided and ensured the quality of ingredients were in good standards.
·Monitoring and ensuring that the Standard operating procedures are strictly followed.
·Responsible for the overall appearance and maintenance of the whole restaurant including the staff and equipment both front and back of the house.
·Ensured that the stocks were in good condition, well-kept and were enough for the day.
·Ordered stocks for front of the house use and kitchen use like meat, seafood, poultry and vegetables.
·Inspecting, assessing and evaluating the quality of newly delivered raw materials.
·Responsible for the cleanliness and sanitation at all times
·Decision making when it comes to handling customer feedback or complaint.
·Ensured proper handling, cleanliness and sanitation of equipment for both kitchen and front of the house.
·Ensuring that the equipments are well kept and in good working condition.
·Planning staff schedule, payroll and training.
Position: Manager/ Chef
Company: Blue Petal Garden Inn Resort and Bistro, Philippines
Date: June 2011- November 2012
·Created menu and food costing.
·Monitored the overall operation of the business.
·Planning staff training, schedule and payroll.
·Ensured the quality of food items are per standard.
·Ensured proper handling of all equipments and its cleanliness.
·Implementation of cleanliness and sanitation inside and out of the resort at all times.
·Responsible for the welfare of the staff and customers.
·Provided and ensured the quality of service and ingredients were in good standards.
Position: Assistant Chef
Company: Governor Chavit Singson’s Residence, Philippines
Date: May 2010- May 2011
·Assisted the Head Chef in preparing food like salad, soup, entrée and desserts
·Ensured the good quality and presentation of food
·Ensured food handling were in good standard, cleanliness and sanitation at all times.
Position: Flight Attendant
Company: Atlasjet Airlines, Istanbul, Turkey/ Kingdom of Saudi Arabia
Date: April 2007- April 2008
·Safety and security of passengers and the cabin.
·Monitored the overall cleanliness of the cabin.
·Proper handling and serving of food and drinks to passengers.
·Handled food preparation inside the galley
·Assigned in serving food and drinks to passengers on board the plane
Position: Reservation Sales Agent
Company: Teletech, Philippines
Date: November 2006- April 2007
·Handled hotel inquiries and reservation for Best Western Hotels all over United States.
·Handled modification of reservations and cancellation of bookings.
Position: Concierge
Company: Globe Ground- Passenger Assistance and Ground Services- Cathay Pacific Airways, Philippines
Date: January- April 2006
·Assisted VIP passengers to the ticket counter, VIP lounge and to their respective gates
·Double checked flight details if they are on the right flight and time.
Position: Telephone Operator
Company: The Heritage Hotel Manila, Philippines
Date: April- September 2005
·Responsible for screening of calls.
·Screened, transferred calls to the right department or in-house guests
·Handled room availability and reservation.
Position: Room Reservations Clerk
Company: Tagaytay Highlands International Golf Club, Philippines
Date: July 2004- January 2005
·Handles guest’s inquiries, special requests and complaints through phone and in person
·Handles room reservation and cancellation
·Responsible for checking in and checking out of all guests
·Responsible for in-house guests safety and security at all times
TRAININGS / SEMINARS ATTENDED
Training Center: ResortsWorld Hotel Manila Duration: 400 hours
Address: Newport Street, Pasay City, Philippines
Title: On-the-Job Training
Training Center: Edsa Shangri- la Hotel Duration: 600 hours
Address: Ortigas Center, Mandaluyong City, Philippines
Title: On-the-Job Training
Training Center: Atlasjet Airlines Duration: March 16- 29, 2008
Address: Kingdom of Saudi Arabia
Title: Flight Safety and First Aid Recurrent training, Crew Resource Management and Boeing 757 200/256
Training Center: Atlasjet Airlines Duration: April 2007
Address: Discovery Suites, Ortigas Center, Mandaluyong City, Philippines
Title: Flight Safety and Airbus 319/320
CHARACTER REFERENCES
Chanty Cavanh
Sous Chef
Covenant Living at Windsor Park
Mobile No. 630-***-****
Jessica Cavanh
Bank Teller
Mobile No. 630-***-****
RJ Mangayao
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