Customer Service H M

Location:

Birmingham, West Midlands, United Kingdom

Posted:

November 10, 2024

Contact this candidate

Resume:

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Redditch

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birmingham

**/**** ** **/****

birmingham, West Midlands

Solihull, SOL

ABDURRAHMAN REEVES

Summary

Experienced in providing exceptional customer service and driving retail through engaging and knowledgeable interactions. While working in a kitchen environment and the warehouse, I consistently built strong relationships with customers, identifying their needs and offering tailored solutions. I also ensured safety protocols were followed, contributing to a secure and efficient workspace. My proactive approach and positive attitude enable me to thrive in fast-paced retail settings, where I adapt quickly to challenges and support my team in achieving our goals. Experience

Sortation opreative

Amazon

Consistently complied with workplace health and safety measures to minimise operational risk. Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.

Transferred materials weighing up to 10kg above head using safe manual lifting techniques. Transported pallets and heavy stock using forklift equipment. Retail Assistant

H&M

Inspired customers by promoting campaigns, offers, and activities to deliver exceptional customer experience that exceeded store's sales and profit goals.

Promoted safety and well-being of colleagues and customers by following health and safety routines. At H&M, I collaborated effectively with colleagues to meet sales targets and deliver exceptional customer service. I actively participated in team meetings and supported my teammates during busy periods, showcasing my commitment to our shared goals.

Cook

TGI Fridays

Maintained a high standard of excellence in food preparation, achieving 100% recipe adherence while meeting TGI Fridays' guidelines for product sensitivity and plating. Maintained cleanliness of entire kitchen and ensured stock rotation was set up. Adhered to food safety guidelines, regulations, protocols and standards. During this job i improved my team work skills, communication skills and working in a fast pace environment Skills

Processing payments

Point of Sale (POS) systems

Customer service

Kitchen management

bilingual

Education

GCSEs: English