Information Technology Part-Time
Resume:
BIMA M BENJAMIN
ISHAK
PROFILE
Results-driven and experienced Business
Platform Management with a Bachelor of
Information Technology and 10+ years of
experience in Channel Management,
Customer Relationship Management, Digital
Platforms, and Financial Analytics. Proven
track record of successfully managing
various Business Platforms, driving business
performance, and coordinating and
managing system initiatives. Skilled in
collaborating with multiple departments,
and adhering to company policies.
CONTACT
PHONE:
WEBSITE:
inkedin.com/in/bima-benjamin-429a1819/
EMAIL:
********.*.*@*****.***
HOBBIES
Coffee & Meat enthusiast
Soccer freak
Inline Skates player
EDUCATION
Paramadina University
Sep 2002 – Oct 2007
Bachelor of Information Technology, Part Time Assistant lecturer, Assistant Manager (contract based on public company project) Diploma Program (Melbourne Institute of Business and Technology) 2001 - 2022
English Language Program (University of Pennsylvania) 2000 - 2001
Senior High School (Al-Azhar Jakarta Indonesia)
1997-2000
WORK EXPERIENCE
Worldwide Flight Service – Agent Ramp (part-time)
Jun2024 – current
Marshall aircraft upon arrival and departure, perform aircraft pushback, wing walking and related guide man functions, safely drive and operate ground support equipment, tugs, and baggage carts to pick-up and deliver cargo/bags between the terminal, warehouse and aircraft.
DBS Bank – eChannel Development Manager
Aug 2014–Apr 2024
Spearhead successful implementation of BIFAST project phase by ensuring seamless integration and adoption across organization, resulting in 25% increase in user satisfaction rating, review existing ATM network thru performance, features, pricing, maintenance support, 30% reduction in system downtime, Providing ATM/Debit Card related reports to regulator/internal purposes, Managing Vision+ Parameter changes, Supports & Manages payments and accrual, enhancement budget, utilizations and projections. DBS Bank – Business & Finance Analyst
Mar 2010–Jul 2014
Proactively monitored and analyzed business performance metrics by identifying key trends and areas for improvement, leading to 25% enhancement in revenue generation and 10% boost in cost-saving initiatives, managing payroll processing and employee incentive programs, ensures compliance in applicable laws and regulations within payroll calculations, resolving discrepancies and implementing system improvements
Jati Piranti Solusindo – Junior Developer Programmer Sep 2003–Mar 2005
Mobile Gaming & Karaoke, Quality Assurance, Product Testing Investigating and resolving production issues, performing rca for errors, developing software to automate operational needs
SKILLS
Computer literacy, tech savvy, Ms Office, database programming language (SAS, phyton), time management, leadership, attention to detail, analytics, financials, critical thinking, documentation review,
Contact this candidate