Guadalupe Garcia
Arlington, TX *****
***********.**@*****.***
Work Experience
Operations Supervisor
Exserv-Dallas, TX
February 2012 to October 2024
• Supervised a team of XX operations staff, ensuring efficient and smooth daily operations
• Managed inventory control processes, reducing stockouts by XX% through accurate forecasting and replenishment strategies
• Trained and mentored new hires on company policies, procedures, and safety protocols
• Monitored key performance indicators (KPIs) to identify areas for improvement and implement corrective actions
• Conducted regular audits to ensure compliance with regulatory requirements and internal quality standards
• Developed strong relationships with suppliers to ensure reliable product availability at competitive prices
• Developed and maintained strong relationships with key stakeholders including customers, suppliers, and regulatory agencies
• Conducted regular performance evaluations for operations staff to identify areas for improvement and provide feedback
• Supervise any where from 1-30 guys at a Time
• Improved customer satisfaction ratings through effective communication channels with clients regarding order status updates
• Drove process standardization efforts across multiple locations improving consistency throughout the organization
• Managed vendor relationships, negotiating contracts for favorable pricing terms and ensuring timely deliveries
• Implemented a performance tracking system that improved accountability within the operations department
Forklift Operator
Exserv-Dallas, TX
February 2012 to October 2024
• Operated forklift to safely and efficiently move materials, products, and equipment
• Loaded and unloaded trucks, ensuring proper placement of items to prevent damage
• Performed routine maintenance on forklifts, including inspections and minor repairs
• Maintained accurate inventory records by properly documenting incoming and outgoing shipments
• Collaborated with warehouse team to organize storage areas for optimal efficiency
• Adhered to safety protocols at all times to prevent accidents or injuries in the workplace
• Assisted in the packaging and labeling of products for shipment or storage
• Utilized handheld scanners or computer systems to track inventory movement within the warehouse
• Followed company procedures when handling hazardous materials or fragile items
• Communicated effectively with supervisors and coworkers regarding daily tasks and priorities
• Ensured compliance with quality control standards during loading/unloading processes
• Efficiently moved heavy loads weighing up to XX pounds using a forklift
• Safely transported materials between different areas of the warehouse without any incidents
• Collaborated with team members to meet daily production goals by prioritizing tasks effectively
• Inspected incoming shipments for accuracy in quantity and quality before storing them in designated locations
• Maintained cleanliness of work area by organizing supplies, removing debris, and disposing waste properly
• Assisted in training new employees on safe operation techniques when operating a forklift
• Participated actively in regular safety meetings to stay updated on best practices and potential hazards
• Demonstrated excellent spatial awareness skills while maneuvering through narrow aisles or tight spaces within the warehouse environment
• Picked orders accurately according to pick lists provided by supervisors using a combination of forklift and manual handling
• Collaborated with shipping department to ensure timely loading of trucks for outbound shipments
• Efficiently stacked and arranged pallets or containers in a stable manner to maximize storage space
• Maintained a high level of accuracy when recording inventory movements using computerized systems or paper-based logs
• Operated forklift equipment in compliance with OSHA regulations and company safety policies Lead Installer
Exserv-Dallas, TX
2012 to 2024
• Installed modular furniture systems in commercial office spaces, ensuring proper assembly and alignment according to blueprints and design specifications
• Collaborated with project managers and interior designers to develop installation plans and timelines for each project
• Managed inventory of modular furniture components, ensuring all necessary materials were available for each installation
• Coordinated with delivery teams to receive and inspect modular furniture shipments, verifying accuracy of orders and reporting any damages or discrepancies
• Utilized hand tools, power tools, and equipment to assemble modular furniture units accurately and efficiently
• Performed quality checks on completed installations to ensure adherence to safety standards and customer satisfaction
• Troubleshot issues during the installation process, making adjustments or repairs as needed to ensure proper functionality of the furniture systems
• Maintained a clean work area throughout the installation process, minimizing disruption to other workers or occupants in the space
• Communicated effectively with clients or end-users regarding any specific requirements or preferences for their modular furniture installations
• Provided training and guidance to junior installers on proper techniques for assembling different types of modular furniture systems
• Completed XX% more installations per week compared to team average through efficient workflow management strategies
• Increased customer satisfaction ratings by XX% through attention-to-detail during installations
• Collaborated with sales team on pre-installation site visits, providing expertise on feasibility of proposed designs
• Assisted in troubleshooting complex technical issues related to electrical connections within integrated modular workstations
• Mentored new hires in best practices for safe handling of heavy modules during transportation from warehouse to job sites
• Developed standardized checklist for final inspections after completion of each installation project resulting in improved accuracy rates by XX%
• Managed multiple installation projects simultaneously, ensuring timely completion and adherence to project deadlines
• Assisted in the development of training materials for modular furniture installations, contributing expertise and insights from field experience
• Implemented safety protocols during installations, resulting in zero workplace accidents or injuries over XX months
• Provided recommendations to clients on optimal placement and configuration of modular furniture systems based on ergonomic principles and space utilization goals
• Conducted post-installation follow-ups with clients to address any concerns or issues, ensuring complete customer satisfaction
• Increased efficiency by implementing a standardized labeling system for modular furniture components during assembly process
Education
GED