Operations Manager Human Resources
Resume:
LaTasha Evans LaTasha Evans
Norcross, Ga. 30071
**************@*****.***
Summary Results-driven management professional with several years of experience in operations, sales, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Experience US Auto Sales / Dealership Operations Manager April 2020 - July 2024, Lawrenceville, GA
• Directed operations staff by providing guidance, training, and support in order to meet company objectives.
• Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
• Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
• Developed key performance indicators to measure effectiveness of operational processes.
• Created detailed reports on the performance of individual departments within operations.
• Assessed employee development needs and provided feedback on their progress towards meeting goals.
Enforced federal, state, local and company rules for safety and operations.
US Auto Sales/ Dealership Administrator
August 2017 - May 2020, Buford, GA
• Completed contracting and processed tax and title documents using the respective state guidelines.
• Managed accounts payable and receivable, ensuring timely payments and reducing outstanding balances.
• Designed forms and templates to streamline workflow processes within the organization.
• Improved office organization by developing filing system and customer database protocols.
• Monitored payroll, credit card purchases and invoicing to prevent financial errors.
• Oversaw inventory management, including ordering office supplies and equipment maintenance.
• Coordinated with IT department to resolve technical issues and maintained computer systems.
DriveTime Auto Sales / Operations Manager
June 2006 - April 2017, Stone Mountain, GA
• Led a team of 25 employees, ensuring high productivity and excellent customer service.
• Coached, mentored and trained team members in order to improve their job performance.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Structured and reviewed contracts before signing them on behalf of the organization.
• Led team meetings and one-on-one coaching sessions to continuously improve performance.
Education University Of Georgia / BSED
May 2004, Athens, GA
Skills:
• Microsoft Office Suite
• DDI
• Titletec
• Salesforce
• Office Management
• Operations Monitoring
• Inventory Management
• Recruiting
• Document Control •
• Contract Management
• Underwriting
• Negotiation
• Superb time management skills
• Staff Development and Retention
• Team Building/Leadership
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