Data Entry Front Desk
Resume:
Shayan L. Andfield
**** ******* *****, *******, ** 75040
***********@******.***
OBJECTIVE: To obtain a position with an organization dedicated to the well-being of its clients/patients that will utilize my skills and knowledge in the healthcare industry.
May 2017- Present Silverado Hospice Addison, TX
Admission Coordinator
Gathers patient demographic/ H&P detail for data entry in HCHB system
Connect with hospice liaisons to schedule appointment to meet potential clients
Verify Medicare coverage via Palmetto and MVP system
Create and assemble patient medical records for filing
Maintain spreadsheet that tracks goals of hospice liaisons for bonus
Assist front desk with answering phone calls from staff and patients
Contact contracted Private insurance companies to validate policy coverage
Assist Director of Business Development with all needs that arise for Intake
March 2015- October 2016 New Century Hospice Dallas, TX
Intake Coordinator/Patient Care Secretary/Business Office Manager
Worked closely with Marketing team regarding new referrals to admits
Verified and entered Medicaid A/I and RG rates via TMHP for local nursing facilities
Submit new, transfer, and discharge information to Medicare site for patients
Schedule new employees for preemployment screen and background checks via OIG and D.AD.S
Gather vendor invoices; reconcile debt and submit for payment once verified
Maintain, update employees professional, driver's and vehicle insurance
Create single patient and blanket contracts for nursing facilities upon request
Assist Director of Operation with the everyday needs of the office and staff for smooth function
Welcome new hires, provide tour of office, create badges, & order business cards
January 2012-Feb 2015 Seasons Hospice & Palliative Care Dallas, TX
Intake Coordinator/Admissions Counselor
Receive and coordinate calls from potential clients interested in hospice services.
Assign admission RN to evaluate for hospice appropriateness.
Track and log all admissions for the marketing teams.
Submit daily reports to National Directors for growth/decline charting.
Ensure legal consents are complete and compliant with company standards.
Support Team Assistants and Receptionist for daily needs.
Contact DADS to verify potential patient Molina/Medicaid funding availability.
January 2011-May 2011 Heart to Heart Hospice of Texas Lewisville, TX
Admission Coordinator/Office Assistant
Collaborated with outside sales staff in coordinating client demographics.
Verified Medicare/Medicaid and private insurance coverage.
Primary liaison with nurse practitioners and physicians in coordinating face to face verification per Medicare requirements.
Assisted front office receptionist when needed.
Compiled and distributed daily end of business reports status to Team Managers and Executive Director.
March 2008-January 2011 Vitas Innovative Hospice Dallas, TX
Admissions Coordinator
Received calls from doctors, social workers, and other outside parties to set appointments for potential hospice patient consults.
Scheduled admission nurses to make visits, and evaluated clients that qualified for hospice services.
Verified clients’ Medicare eligibility start and possible termination dates via MECA program.
Created, maintained, and updated client files via computer program until active on hospice service.
Initiated follow-up calls to persons not enrolled in hospice program at time of nurse’s presentation of services.
January 2009-Present Dallas Medical Center Farmer’s Branch, TX
PBX Operator (PRN)
Operate multi-line switchboard.
Sort and distribute mail to hospital staff.
Overhead page codes when alarm sounds or at staff request.
Radio security as needed by staff or by hospital visitors.
EDUCATION:
Brookhaven College Farmer’s Branch, TX
August 2011-2012
Associate’s Nursing Program.
(GPA: 4.0)
El Centro College Dallas, TX
August 1999-August 2002
Core classes for Nursing degree completed.
References Available Upon Request
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