Administrative Assistant Case Management

WENDY SUE DAVIS

**** * ******** ****, **********, Indiana 46947 • Home: 574-***-**** • **********@****.*** OBJECTIVE

To obtain a position to use my knowledge and managerial skills to enhance your organization. I have many years’ experiences. I have worked in many types of organizations at all levels of management. I am most efficient as an administrator or administrative assistant. PROFESSIONAL PROFILE

• Motivated self-starter, creative problem-solver, hard worker that loves a challenge.

• Highly flexible, adaptable performer; adept at multi-tasking and thriving in a fast-paced environment while coordinating numerous time-sensitive projects.

• Experienced in policy development, training, exemplary computer skills, and writing/implementing policies and procedures.

• Results-driven achiever and effective team leader with exceptional interpersonal skills.

• Creative and able to bring ideas to life through unique program development concepts.

• Solid background in administration, financial management, fund raising, grant writing and supervision with an emphasis on working side by side with a diverse workforce. EMPLOYMENT HISTORY

Knowledge Services Research Analyst October 2023 – March 2024 Lewis Cass Elementary School Library Aide

Knowledge Services Covid 19 Testing Attendant

Community Development Institute Migrant Head Start Health Coor. Earl Park – Richland Township Public Library Director Earl Park – Richland Township Public Library Clerk United Methodist Church Administrative Assistant

25 years managerial experience in food service & case management EDUCATION

August 2022 – March 2023

August 2021 – May 2022

November 2019 – Dec 31. 2021

August 2016 – January 2020

October 2015 – August 2016

November 2015 – October 2016

Master of Science in Education, Curriculum & Instruction Bachelor of Science in Institutional Management

Associate of Science in Applied Technology

Certificate in Supervision

GPA 3.40 out of 4.0

Highlights of Professional Experiences and Accomplishments Administrative Experience:

Purdue University August 2002

Purdue University May 1992

Purdue University May 1991

Purdue University May 1992

• While performing duties of Executive Director did all Human Resources duties, was chief financial officer, dealt with community relations. Wrote grants for agency and received $4500 during the first year.

• Raised over $5000 at annual homeless walk to assist in meeting budget demands for homeless shelter.

• Presented informational displays at various locations such as the county fair and community events.

• Did scheduling, organizing, staffing, wrote agency and department policies. Did employee payroll and time accrual. Am timely keeping reports done and meeting deadlines.

• Proficient in Microsoft Office programs, industry specific software such as Mandarin, WordPress, Canva, and Divi; Child Plus, hospital dietetic software, and case management programs.

Interpersonal Experience:

• Experienced in volunteer management and working with Boards of Directors

• Over 10 years case management experience and employee counseling in a variety of settings.

• Experienced in being part of a team on committees in all different work environments.

• Liaison for employer while working with various social service organizations.

• Coordinated events for $85,000 catering service. Planned event menu, interacted with customers, scheduled staff, and managed through entire event to clean-up phase. Organizational Experience:

• Oversaw library budget of $65,000 and a staff of 2 but has supervised, scheduled, and trained over 30 employees at one time.

• Ordered all books, DVDs, and audio books for the public library. Prepared materials for shelving – entered in computer, labeled, and wrapped books, DVDs, and audio collections.

• Purchased equipment, supplies, food for hospitals, convenience store, university, & library.

• Managed a $2.6 million-dollar inventory for all patient & restaurant needs in hospital.

• Coordinated events for all types of settings in the residence hall at Purdue University such as Parents' Weekend, Hall Picnic serving over one thousand persons, and formal banquets.

• Managed preparation, service, and logging of meal service in a 750-person residence hall.

• Managed all phases of catering operation at both hospitals and university. Average income of catering income-$55,000.

• Performed statistical analysis on survey data for Extension Education at Purdue University.

• Coordinated trips & transportation for 130 students per term. Leadership Experience:

• Developed and implemented policies and procedures.

• Supervised, hired, counseled, disciplined, and trained numerous employees in all employment settings.

• Scheduled and supervised staff of ninety-two for three different shifts.

• Developed and implemented new training program. Delivered those training sessions for more than 30 new employees. Recorded change in hiring longevity and performance with new program. Did a statistical evaluation of programs worthiness. ACTIVITIES AND HONORS:

• Vice Chair of the Homeless Intervention and Prevention Network of West Central Indiana

• Member of the Chamber of Commerce in Clinton County

• Member of the Child Care Task force of Tippecanoe County

• Member of Homeward Bound Walk steering committee. Chair of Hoopla & Logistics

• Member of the Professional Development Steering Committee at Purdue University

• Awarded Who's Who Among College and University Students 1992.

• Recipient of Cadillac Coffee Company Scholarship 1991

• Recipient of Indiana Hotel and Motel Association Scholarship 1991

• Recipient of Purdue University RBI Club Scholarship 1991

• Eli Lilly Scholar 1989, 1990, 1991

References available upon request.

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