MICHELE L HELLYAR
Customer Service Expert,Reliable,Honest
Rotonda West, FL 33947
********@*****.***
Phlebotomy
Customer Service
Payroll
Cash Handling
Invoicing
Billing
Management
Inventory Control
Loss Prevention
Data Entry
Quick books
Computers
Word
Outlook Express
Authorized to work in the US for any employer
Work Experience
Home Health Aide
Right At Home-Englewood, FL
September 2022 to Present
Phlebotomist
Quest Diagnostics-Englewood, FL
June 2023 to October 2024
I was only a temp
Phlebotomist
OneBlood-Venice, FL
March 2014 to September 2022
Responsibilities
phlebotomy of blood donors, Maintaining neat, organized records and work station area,Collecting blood samples from patients, labelling them and dispatching them for analysis and testing. Assembling medical equipment, such as blood collection devices, tourniquet, needles, cotton and trays.Maintaining patient confidentiality according to applicable laws. Obtaining appropriate medical information from patients. Identifying and preparing patients.
Ensuring open channels of communication between patients and employee's. Assisting in the training of students and new employees. Accomplishments
Phlebotomy Techniques
Office Procedures
Health & Safety
Skills Used
Customer Service,phlebotomy,cleaning,organizational skills,Providing quality, innovative care to patients.
Assessing a situation, considering options or alternatives, and then choosing an appropriate course of action.
Methods of blood collection.
Self Employed Owner/Operator
Michele's DFW Auction & Consignment-Irving, TX
August 2010 to December 2013
Responsibilities
Online Auctions,Customer Service,Consignment,Estate sales,Auctioneer,itemize,picture,describe Skills Used
Phones.Computers,Customer Service
Home Health Care Aide
Andrew Goldsmith-Irving, TX
October 2011 to September 2012
Nursing Assistant:Companionship,Meal Preparation,Personal Hygiene,Laundry,etc Home Health Care Aide
Terry Mitchell-Rontonda,Fl
January 2010 to May 2011
Nursing Assistant:Companionship,Meal Preparation,Personal Hygiene,Laundry. 941-***-****
Bookkeeper
Coastal Kitchens Inc.-Englewood, FL
January 2007 to May 2011
Accounts Payable,accounts Receivable,Invoicing,Bills. 941-***-****
Assistant Manager
Murphy USA-NorthPort,Fl
May 2009 to February 2011
Customer Service,Cash Handling,Management,Schedules,Payroll,Maintenance,Ordering,Loss Prevention,Inventory Control,Data Entry,Computers. 941-***-****
Store Manager
BonWorth-Englewood, FL
March 2008 to April 2009
Store Manager:Customer Service,Cash
Handling,Management,Schedules,Payroll,Maintenance,Ordering,Loss Prevention,Inventory Control,Data Entry,Computers.
Office Manager/Receptionist
Coastal Cuts Hair salon-Englewood, FL
October 2006 to February 2008
Office Manager/Receptionist: Bookkeeper: Accounts Payable,accounts Receivable,Invoicing,Bills,Customer Service,Cash
Handling,Management,Schedules,Payroll,Maintenance,Ordering,Loss Prevention,Inventory Control,Data Entry,Computers.
Assistant manager
Money corner-Venice, FL
January 2003 to January 2006
Payday advances, cash handling, customer service, manage staff, balance books at nights end.employees schedules etc
Office Clerk
Gulf Coast Carpet & Disaster-Venice, FL
January 2001 to January 2003
Office Clerk: Customer service,Estimates,Invoicing,Homeowner Insurance billing,Filing,Inventory Control,Accounts payable,Accounts Receivable.
Office Staff
Publix supermarket-Englewood, FL
August 1988 to June 2001
Office Staff: Customer Service,Check Cashing,Money Orders,Cash handling,Ordering,Loss Prevention,Inventory control,Data Entry,Schedules,Management,Payroll,Collections. 941-***-****
Education
Phelbotomy
Florida Blood Centers - Orlando, FL
March 2014 to April 2014
Certificate in Nursing Assistant
Quality Health Care Academy - NorthPort,Fl
January 2009 to January 2009
Diploma in General studies
Lemon Bay High School - Englewood, FL
January 1988 to January 1990
Skills
• Phlebotomy,customer service,organizational skills,cash handling,inventory control,loss prevention,general office skills,computers,telephones,etc
• Medical Office Experience
• Accounts Payable
• Bookkeeping
• Home Care
• Management
• Store Management Experience
• Vital Signs
• Venipuncture
• Personal Assistant Experience
• Meal Preparation
• Medical terminology
• Customer service
• Computer skills
• Time management
• Patient Care
• Communication skills
• Microsoft Office
• Office experience
• Organizational skills
• Computer literacy
• FDA regulations
• English
• Caregiving
Links
http://facebook.com/mhellyar
http://indeed.com/me/MicheleHellyar3164
Certifications and Licenses
Certified Nursing Assistant
August 2009 to May 2019
Certified Nursing Assistant
BLS certification
November 2020 to November 2022
CPR & AED program complete
Phelbotomist
March 2014 to Present